Hi Mrs. WebbWe are delighted to hear that you finally got the replacement coat for your son. is lorenzo veratti a good brand. Cheers! Brand s. Staall is using cookies to help you give the best experience we can. I would just like to Thankyou for your amazing service I ordered a coat for my son with his remaining Christmas money, unfortunately it was to big and sent back for a exchange got a email two days later advising that the size we needed was out of stock and we could pick another coatmy son was then over the moon he had a chance to do this . People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. More importantly the product lived up to their claims. It is possible that you may need to edit the .htaccess file at some point, for various reasons.This section covers how to edit the file in cPanel, but not what may need to be changed. Thank you for complimenting our Shade 3.0 Jackets and highlighting its features. Think timeless luxe design combined with futuristic functionality to make for maximal style in . They have no phone and dont respond to emails. Outstanding clothing selection & the quality is superb! Lorenzo Veratti. Longwear denim, jackets (spot only the thickest quilted puffers with fur-lined hoods) as well as tech trousers for them chill cant-move-from-the-sofa days. Our apologies for the inconvenience. Your review is appreciated. We checked the details and when we received your order on the 28th of December it was pass our cut-off time but the order was immediately processed and shipped the following day. Much nicer than items I have received from Next, ASOS etc.Support your local start ups! The packaging, shipping and time to delivery were fast. There is more business coming your way from us and his buddies. We will be looking forward to your next purchase. Thank you and if you have further questions, do not hesitate to reach out to our support team. We can see that one of our customer support agents assisted you with your concern and explained to you very well about our return and exchange policy. Down. Cheers! Looking forward to your response. Cheers! We are looking forward to hearing from you again. Cheers! We put so much effort to make sure that our consumers will get the best, to make sure that we meet and if possible exceededexpectations. All our hard work paid off, knowing that your overall experience with our company has exceeded your expectations. CTRL + SPACE for auto-complete. Cheers! My experience with lorenzo was better than I have had with any other company. Customer service are fantastic very helpful. The only reason i don't give 5* is that the returns process is a bit clunky and could be better if they had a partnership with a returns courier like a lot of online stores do. Everything was very stylish, my son was over the moon with what he got .!! Hi AbuWe are happy to receive a 5-star review from you. 73.9K followers. Coat is quality . We will be looking forward to doing business with you again. Great service and great quality jacket.The order was processed and couriered very quickly. The packaging, shipping and time to delivery were fast. Cheers! is lorenzo veratti a good brand. Very professional company and can tell they care about there customers. Keeps him really warm and it's really good quality. Find out how we combat fake reviews. Thank you for your cooperation and for being so patient with the process. It will give them an idea of who we are and what we do as a brand. Its pretty noticeable now. We put so much effort to make sure that our consumers will get the best, to make sure that we meet and if possible exceededexpectations. Look for the .htaccess file in the list of files. We are delighted that you share this wonderful feedback with us. Hi SahWe are beyond grateful for your effort to share this amazing feedback with us. Companies can ask for reviews via automatic invitations. Hi TraceyWe want to thank you for your thoughtful review. Replies to negative reviews in < 24 hours. Our apologies for the inconvenience. Hi WendyWe want to thank you for sharing us your recent experience with us. Thank you for your cooperation and for being so patient with the process. This is jacket is absolutely beautiful and it keeps me so warm . Do you agree with Lorenzoveratti's 4-star rating? You are a wonderful customer and your patience with the whole process was just exceptional. You can tell they take pride in their products from the quality of the packaging. Lorenzo Veratti is a luxury clothing brand based in the UK. Hi Mrs. HarrisonWe want to thank you for your cooperation so we can sort out the replacement jacket right away. Thank you for purchasing and the recommendation is very much appreciated. Unfortunately I recently sent the coat back. Refresh your browser window to try again. There a wast of time I'm having to take the matter further and to my bank very poor service don't bother buying unless you want the run around !!! Hi DioneWe are delighted to hear that the coat you purchased from us has exceeded your husband's expectations. I would highly recommend them if you want stylish designs and a team that actually cares about customers. Hi C. JacksonThank you for writing a review. Thank you. Horrible action which made me and lost my shipment and incurred extra costs. Did the driver follow the correct delivery procedure? The luxury streetwear brand have found a niche in the market, inspired by icons of the 20th and 21st centuries. I ordered a black cargo it came earlier than we expected and it fits perfect and high quality next time i want to order something i first take a look on your website. Lorenzo Veratti. Cheers! It's has two tier outer pockets with opposing zips which are a bit fiddly but shouldn't put you off. He spotted two jeans and had to have them! Hi C. JacksonThank you for writing a review. Very helpful, quick replies and gave me exactly what I was looking for. Quick View Lorenzo Veratti. If your blog is showing the wrong domain name in links, redirecting to another site, or is missing images and style, these are all usually related to the same problem: you have the wrong domain name configured in your WordPress blog. I have personally checked this and sent you another email. One happy teenager. We want to thank you for your continued support and we are hoping that you will continue to support the brand in the years to come. Cheers! Arrived very quickly and my son was made up with his birthday gift. My fussy 14 year old was super happy with the clothing he received from Lorenzo.The quality was far better than some of the big brands hes had in the past.He bought online on Christmas Day and spent his Christmas money because he loved the items so much.The customer service was also brilliant and very responsive with dealing with my queries.He will definitely be buying more items as will I. Hi SamWe are very happy to know that you impressed with the product! SPEND 100, GET 20. We use dedicated people and clever technology to safeguard our platform. Thank you and we are looking forward to hearing from you again. You have no idea how much they mean to us. Especially impressed with the level of customer service and the speedy responses. I reported it to customer service and expected to get fobbed off as you would with a high street store. However it was completely the opposite. Pretty gutted, first time customer. Changes won't be saved until you sign up for an Enhanced Profile subscription. | Read 61-80 Reviews out of 1,023 Find out how we combat fake reviews. Did you mention to our support team about your faulty tracksuit? I dont mind mistakes at all as long as the company does its best to put it right, and they certainly did for me! People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. These factors should be cleared for us to know if the courier is liable or not. Customer satisfaction is very important to us and we are sorry if your experience with us did not meet your expectation. Item delivered within 48 hours and superb customer service (even replying to my email on Christmas Day!) It is such a wonderful feeling that we made your family's Christmas a little bit more special. I made a purchase for my son. Cheers! Bought for my grandson and he really loves it. Keeps him really warm and it's really good quality. All rights reserved. We are beyond grateful that you appreciate our effort to provide you with the best customer service experience possible. Hi JasonWe apologize if we have a slight delay in our usual response time this is due to the volume of enquires we are receiving. Did you mention to our support team about your faulty tracksuit? Hi Mrs. WebbWe are delighted to hear that you finally got the replacement coat for your son. Hopefully, we will see you shopping with us again. 2023 Trustpilot A/S. We are proud of what we do as a brand and we will continue to do our best to make sure that every product is worth the price. Hi PhilThank you for sharing this amazing feedback with us. What are co-workers like at Lorenzo Veratti. Bought the red/black Phantom Coat for my partner although never heard of this make before it was lush we don't usually venture away from known brands. Cheers! Lorenzo Veratti is a luxury clothing brand based in the UK. It will give them an idea of who we are and what we do as a brand. The offered was, you can pick another jacket at no extra cost and in case the jacket you like is cheaper than the original order, we will be more than happy to give you a refund for the price difference. These factors should be cleared for us to know if the courier is liable or not. Posts. See the Section on 404 errors after clicking a link in WordPress. Companies can ask for reviews via automatic invitations. This is the Lorenzo Veratti company profile. Hi LauraWe are happy to help. Hi JanetWe are grateful that you decided to share this wonderful review with everyone. We received many returns and we did not encounter any problems with our postcode. You can tell they take pride in their products from the quality of the packaging. When you get a 404 error be sure to check the URL that you are attempting to use in your browser.This tells the server what resource it should attempt to request. Cookies Policy First time experience for me thought I would I have a change from super dry and other designer coats since everyone wears the same stuff!The company is thriving very well the quality of the clothes are amazing very warm and the stiching is well done! My Son is very fashion conscious and up-to-date on all the trends. The quality of materials, workmanship, size and fit were excellent! Hi LouiseYour feedback is very much welcome. Cheers! We are glad that you enjoying the coat. Hi RMThank you for leaving a 5-star review. i ordered a pair of jeans and since i ordered them i havent heard anything since, i tried contacting via email and still nothing so i contacted the company that ships their products and they havent received the parcel. SPECTRUM | Limited Edition Blue/purple 30 Piece Brush Set RRP 99.99 New (#314410313140), Snuggledown Hungarian Goose Down Duvet (#314410052603). What fantastic customer service! Redirects and rewriting URLs are two very common directives found in a .htaccess file, and many scripts such as WordPress, Drupal, Joomla and Magento add directives to the .htaccess so those scripts can function. Look forward to more purchases in the future. Excellent customer service! Way. They have 28 days to process the claim but it does not mean that it will take 28 days because there are instances if the reason for the claim has strong evidence, sometimes it only takes a week or two to get approved. I like this in all my clothing. When working with WordPress, 404 Page Not Found errors can often occur when a new theme has been activated or when the rewrite rules in the .htaccess file have been altered. It's has two tier outer pockets with opposing zips which are a bit fiddly but shouldn't put you off. All rights reserved. Thanks again for sharing such a positive experience. Hi RujAgain, we are sorry if your experience with our company did not meet your expectation. I picked this jacket as the branding and logos are discreet. Hi MichelleWe are sorry if you are not happy with the service due to the lengthy process. Goodwill offered but only on condition I buy another jacket. Cheers! Cant fault them. Either way, please contact your web host immediately. The. We can give you a special discount on your next order as compensation for the inconvenience. Bought Eclipse 2.0 jacket. Cheers! If your concern is about missing the delivery, we always coordinate with the courier for investigation. No offer of repair or no gesture of goodwill. As a goodwill gesture, we offered you an option and you said you will do it and that you will get back to us once done. Highly Recommend. Cheers! I bought my son the Atomic Jacket which he loved but unfortunately the zip broke. We always want to provide the best service to our consumers like you who trusted our brand. Bought the red/black Phantom Coat for my partner although never heard of this make before it was lush we don't usually venture away from known brands. We are hoping that this incident will not deter you from buying from us again. Absolutely amazing from start to finish. Brought a pair of jeans for my boyfriend for Christmas. Thank you for acknowledging the effort of our customer service as well. Would definitely use again and recommend to others. Replies to negative reviews in < 24 hours. I followed on all social media platforms and supported them but they didnt look after me, instead no stock on other options. Thank you for choosing to shop with us, we value the trust you put in our brand. Your review warms our hearts. Contact Us Cheers! We believe your review will help a lot of consumers, especially those who are having second thoughts to buy our mystery boxes. Cheers! Here are 8 tips for writing great reviews. We are delighted that you share this wonderful feedback with us. He said it's the best coat he's owned. Bought for my grandson and he really loves it. The properties will tell you the path and file name that cannot be found. We ordered with high hopes and we were delighted to not be disappointed. Hi JeanetteWe are delighted to hear that your grandson loves our Phantom Jacket. Cheers! We are delighted to hear that you are happy with your purchase. Happy New Year! Pretty gutted, first time customer. Hi JoshWe appreciate the word. Before you do anything, it is suggested that you backup your website so that you can revert back to a previous version if something goes wrong. Companies can ask for reviews via automatic invitations. Cheers! Jacket arrived after 6 working days (even with New Year's taken into account) whilst tracking information was not clear and delivery company provided wrong information via webchat on two occasions about when delivery would take place. Told that no jackets left and to choose another. It goes against our guidelines to offer incentives for reviews. Cheers! Very responsive and great customer service. The delivery was exactly as promised. And its not about trends abound, Lorenzo Veratti prides themselves on only the finest quality, so your stylish new cold weather garms are built for greater longevity. Our apologies for the inconvenience. Hi CarolineWe are grateful that you decided to share this wonderful review with us. Hi TonyOur sincere appreciation for your wonderful review. Bought a coat in November. We believYYourill reach many. Diffuse Tech Cargo Pant. Please reach out to our support team @ support@lorenzoveratti.com for further assistance. GUY BUTTON HEM JEANS - BLACK. Our team does not want you to go through the lengthy process so we will coordinate with the proper team in order to process your refund immediately. The 1st coat I ordered was left outside my front door by yodel, sadly someone decided to help themselfs to it. Thank you. 65.00. We are looking forward to hearing from you again. Thank you guys. We understand how you feel. We use dedicated people and clever technology to safeguard our platform. Hi JoshWe appreciate the word. Check out what 1,094 people have written so far, and share your own experience. We cannot answer you directly because we could not find your records maybe because you are using a different name. The Jacket is beautiful. If you go to your temporary url (http://ip/~username/) and get this error, there maybe a problem with the rule set stored in an .htaccess file. Cheers! If your concern is about missing the delivery, we always coordinate with the courier for investigation. Brand s . When it arrived he didnt like how it fitted so I returned and ordered a different style - this arrived quickly, fits brilliantly- happy son. Our system considered the transaction as high-risk. Good quality and value for money because he loves it!I had never heard of Lorenzo, did a little research and I am very impressed! Your feedback about the pockets of the jacket is very much welcome, and we will use it to further improve the overall quality and designs of our product. Cheers! I followed on all social media platforms and supported them but they didnt look after me, instead no stock on other options. It is important to us to know that our support team were able give you the best possible experience. This information is available under "Shipping" and on the slider and pop-up notification. Cheers! Recent purchase of a coat , great service superb value price even better cannot be happier . We appreciate all the wonderful things you said about our products. Absolutely superb service and communication from the company . Thank you for sharing this with everyone. ruched ribbed midi dress; Shopping & retail. 2023 Trustpilot A/S. Ordered a jacket didn't receive it been going backwards and forwards for over a month trying to get my money back after 30 emails still no luck keep being told it's being investigated but the delivery company already said they delivered it but it was just left on a doorstep and someone must have taking it so what's to investigate! Thank you again and please keep up your high standards ~ if only all mail order companies operated the same! Great customer service and amazing products. Cheers! Way. Perfect for your lockdown wardrobe its only right. We are proud of what we do as a brand and we will continue to do our best to make sure that every product is worth the price. Companies can ask for reviews via automatic invitations. Hi AlfieWe are very sorry that the courier failed to delivery your parcel on time. Hi KimberlyThank you so much for this wonderful review. Cheers! His friends are complimenting the coat already and I will be sending them your way! We would like to inform you that a disputed delivery must be investigated regardless of the reason because we as the supplier, and the courier would like to know what went wrong with the delivery, and was there any lapses on the courier's part or not. We believYYourill reach many. No contact number for me to actually speak to someone regarding this. Anyone can write a Trustpilot review. I dont mind paying to return an item (you'd have to drive to the shops anyway if youd bought it on the highstreet) but its much easier if the retailer gives you a returns label with someone like Evri.Anyway great company and clothing! Ordered few times from these. SHOP Premi RECENSIONI Sconto per studenti Conto Italiano EUR 0,00 Consegna gratuita nel Regno Unito superiore a 100 Acquista ora, paga pi tardi con Klarna, ClearPay & Laybuy Ordini internazionali escludono tasse e doveri NOVIT Vendita Storm Cargo Pant Charcoal 6 reviews 76,00 58,00 Add to Bag Vendita Giacca Urus -Black Hi WendyWe want to thank you for sharing us your recent experience with us. Clothes not only look good too but fit bang on 9/10. All rights reserved. One happy teenager. Thank you for a great service! The luxury streetwear brand have you sorted for the cold seasons with their debut collection. EMAIL CUSTOMER CARE. I then tried to exchange an item which was now out of stock they exchanged for another item without charge or hassle. Cheers! Hi DavidWe are happy to see this; what a fantastic review! We cannot answer you directly because we could not find your records maybe because you are using a different name. 951 following. We are happy to learn that your overall experience had been amazing. Cheers! Date of experience: 02 February 2023 Reply from Lorenzoveratti 5 Feb 2023 Hi Rhonda Hi DioneWe are delighted to hear that the coat you purchased from us has exceeded your husband's expectations. We appreciate that you share this with us. I have ordered from this company twice ,they keep you up to date with your order ,fast delivery to .The jacket I ordered for my son is fantastic he gets lots of compliments on it ,This company do a mystery box gold I bought for my son for 70 he got a jacket,T-shirt and jogging bottoms which had a value of 195 .