And thats only because Ed was running a little bit late, she said. This service is subject to our terms of use. Charged me for 4 tickets instead of 2, I think it was partly my fault as I had to reset my password and I couldn't get back to original screen so started again, but then found I had 4 tickets, but no way to remove the tickets. Most common unauthorised resellers in Australia include: eBay, Gumtree, Viagogo, Ticketmaster Resale, The Ticket Merchant, Queen of Tickets, ticketbis etc. If you have an issue with tickets purchased through an unofficial agency please return to the point of purchase. [The app showed] the order number, customer ID and seating information but the thing that didnt come up was the barcode, James said. We won't use your number for marketing purposes. Find tickets. Dont be caught. GPO BOX 1610, SYDNEY NSW 2001. Erin Turner from consumer group Choice said businesses were obligated to give refunds within a reasonable period of time and failing to do so could be breaking consumer laws. Sydney, Australia. If you have purchased a resale ticket, you will need to contact the reseller direct to seek your refund. Find top employees, contact details and business statistics at RocketReach. Free Australia missed call identification. Ticket sharing allows you to quickly and securely share individual mobile tickets to the event with your family or friends through email or SMS via the Ticketek mobile app. There are various unauthorised resale sites that provide sales platforms for individuals to resell event tickets anonymously at inflated prices. Ticketek contact info: Phone number: +61 292664251 Website: www.ticketek.com.au What does Ticketek do? When you book any event, they give you a seat allocation before you pay, you can then look it up on the seating plan, if happy you pay, if not you choose other seats. shopping_cart; dehaze . Feb 2014 - Jul 20173 years 6 months. Share via SMS. If Your Booking is cancelled or postponed by the organiser, You should contact Our standard Customer Service team directly via our Help Centre; see Your Booking confirmation or our website Help Centre for contact details. On sale times are quoted in local time. Now on hold because of "unusually long delays" to try and get a refund. At australia 247 our purpose is to help people find great local businesses like dentists, hair stylists, restaurants, bars, hotels, local businesses. If you have an issue with tickets purchased through an unofficial agency please return to the point of purchase. Namaste!! No, that is a Mobile Ticket. The Information and Ticketek Officer is responsible for selling tickets on behalf of Ticketek for events held in the Riverside Theatre, and providing information about other Ticketek events. Ticketek Australia: 54 questions on Australia's largest opinion site ProductReview.com.au. Scalpers rob tickets from real fans denying them the chance to purchase at face value, then resell them at inflated prices several times over the face value on these unauthorised resale sites. Child / junior age range: Children aged 0-5 as at the day of the match are eligible to receive free entry into CommBank Stadium, as long as the child/junior is sitting on the lap of the parent or guardian. The Subway Socceroos will return home to Australia for the first time since their history-making feats at the FIFA World Cup Qatar 2022, when they host Ecuador at CommBank Stadium in Sydney on Friday, 24 March as part of a two-match "Welcome Home" Series. You should be aware that forged and fraudulently-obtained tickets are presented and denied entry to nearly every event we present. If you dont allow cookies, you may not be able to use certain features of the website. A NSW Government project, ICC Sydney was delivered in partnership with Darling Harbour Live, comprising Lendlease, Hostplus, Aware Super, Capella Capital, ASM Global and Spotless FM. Ticketek on Friday apologised to fans, many of whom were forced to queue outside the ticket giants MCG office to get their entry passes printed before the record-breaking Ed Sheeran concert on Thursday. Other large concerts at the MCG included Sound Relief (80,518 in 2009), Billy Joel (76,339 in 2022), and Guns N Roses (73,756 in 2017). Ticketek delivers the tickets prior to the event but if you face any issues getting it you can call ticketek australia contact number Melbourne 13 28 49 to ask for it. Please note: All translations are supplied by Google. australia247.info cannot be held responsible or liable for the accuracy, correctness, usefulness or reliability of the data. For more information,visit our Accessibility page. There is limited consumer protection legislation to prevent the scalping of tickets in Australia. Please ensure you include the Event Name, Venue, Date and Time along with your contact details. Booking procedures, policies and information related to accessible bookings is available within our help pagehere. Address: 175 LIVERPOOL STREET SYDNEY, NEW SOUTH WALES, 2000 Australia See other locations Phone: Website: www.premier.ticketek.com.au Employees (all sites): Estimated Revenue: Modelled Year Started: Incorporated: ESG ranking: ESG industry average: What is D&B's ESG Ranking? HEAD OFFICE AGENCY SYDNEY COLLECTION . Be polite - give feedback in a constructive way. Due to extraordinary demand, three-time Grammy Award-winning singer, performer, and international pop icon P!NK has added 3 new stadium shows on her massive Australian tour in February 2024. Please be patient with us, we will reply as quickly as we can. Please be patient with us, we will reply as quickly as we can. Brisbane Entertainment Centre, Brisbane, QLD. Presented by: Change My Location A truly digital company, ticketek.com.au is Australia's number one Entertainment Events website, with a market leading mobile platform that gives customers the ability to browse, buy and deliver tickets on their phone, through both the mobile site and iPhone app. How do I contact Ticketek? Accommodation For more information, please visit Sydney Coliseum Theatre. Ticketek also offers a dedicated team of call centre representatives, and operates 114 agency outlets throughout Australia. The guy on the desk was Brett - he was awesome. To avoid the queue at the event, please collect your tickets from your local Ticketek agency prior to 4pm Friday July 19, 2019. The last time the MCG hosted a crowd of more than 101,000 people was when Hawthorn defeated Carlton in the 1986 VFL grand final. In addition, be wary of the highest placed search results on the internet, as these can often be paid ads for the Resellers. Terms of Service . This includes ticket orders associated by the same name, email address, billing address/delivery address, credit card number or any other details provided to . On the day of the event tickets must be collected from the Centres Box Office. Make a Group Booking . Way 1: Call the Ticketek customer number 132 849 if you have a complaint about a service and other related query. 18 January 2023. You might need to use PDF viewer app such as Adobe Acrobat Reader to view the information on your ticket. To use, visit the "Your Tickets" tab on the mobile app, tap on "Share" against the ticket you want to send. They let her in with the other ticketing information she had on the app. Find tickets. Rich events in association with your Melbourne MAMA . Concert goer Angelica James said the Ticketek app failed to load the barcode of the tickets used to scan fans through the gates. Ticketek Ownership Ticketek is a part of TEG Pty Limited, Australasia's leading Ticketing, Live Entertainment and Data Analytics Company. Privacy Policy . Tickets for the concert were only able to be accessed via the ticketing giants app. Different ways to Contact Ticketek. Shopping centres and malls with Ticketek in Australia Westfield Knox Victoria, Wantirna South, GPS: -37.86927, 145.24004 | phone: 03 9814 5000 | stores: 256 Westfield Warringah Mall New South Wales, Brookvale, GPS: -33.767718, 151.265968 | phone: 02 9905 0633 | stores: 334 Westfield Fountain Gate email address, billing address/delivery address, credit card number or any other details provided to Ticketek. Ticketek apologises after barcode entry fails record-breaking Ed Sheeran concert. - Ticketek Ticketek Call 13 2849 Save Contact Share via SMS Connect The simple, powerful, streamlined tool that gives you a single point of control to keep all your business details up-to-date. You can also email your Accessible Seating request to accessibletickets@ticketmaster.com.au. Either search for groups on the Ticketek website or visit the group booking page here. Note: If a child price ticket is not available for a certain category of ticket, the concession price will apply to tickets for children aged 4-15. A spokesperson from Ticketek said a small number of app users were affected by the issue, which prevented users from accessing the barcode. Call Ticketek's Accessible Seating Booking Line on 1300 665 915. We may ask you to cloak large items. Secondly, ticketek doesn't provide the seats, that is the venues responsibility. Items presented to the cloaking desk will only be accepted from customers with a valid event ticket. An operator who uses sophisticated technology to harvest tickets from the official ticketing agents the minute tickets go on-sale. You can reach out to Ticketmasters customer service team onFacebook(@TicketmasterAU) andTwitter(@Ticketmaster_AU). All the bad reviews on here, you have to understand that companies like this don't want you to speak to them, so they make it as difficult as possible on purpose, because personal contact is expensive for them. Copyright 2022 ICC Sydney all rights reserved. March as part of a two-match Welcome Home Series. A NSW Government project, ICC Sydney was delivered in partnership with Darling Harbour Live, comprising Lendlease, Hostplus, Aware Super, Capella Capital, ASM Global and Spotless FM. GPO BOX 1610, SYDNEY NSW 2001. Take a screenshot - the best way is take a screenshot of your ticket, the ticket then will be available to load from your photo gallery. Patrons should call 1300 665 915 for further information. A minor who is under the age of 18 is not permitted entry to West HQ without the accompaniment of a responsible adult/guardian of parental age. We have to use them to buy tickets to sporting events regularly and pay a large processing fee (ie $6.85 on a $15 ticket!) If you exceed the ticket limit, Ticketek may at its discretion cancel any or all of your ticket orders and tickets without notice. Find business, government and residential phone numbers, addresses & more on the White Pages . create an account Sydney Sweeney shows off her figure in a low-cut top and . . No, that is an EzyTicket and must be printed prior attending the event. Ticketek Ownership Ticketek is a part of TEG Pty Limited, Australasia's leading Ticketing, Live Entertainment and Data Analytics Company. Presented by: Metropolis Touring . Only the person whose name is listed under the account with the tickets can sell them. If you have an issue with tickets purchased through an unofficial agency please return to the point of purchase. Let their tiny hands and their big imaginations get creative as they build their . ticketek contact number sydney. Got a question? Yes, you need to print a hard copy of your ticket at home prior coming to the event, as it is not designed to be scanned from a mobile phone or other device. Sheeran will perform on Friday night at the MCG for his second and final show in Melbourne. Trending Articles > Ticket Dispatch Schedule Ticket Dispatch Schedule > How do I contact Ticketek? Ticketing options [ edit] Confusing Fans: Get your official tickets from Ticketek search close; Your session expires at: 12:41PM AEST . Ticketek app - the Ticketek app allows you to save your ticket on your mobile phon, and is currently available for iPhone and Android. to then often have to go to their desk at the venue to follow up the issues. About Ticketek; Contact Us; Frequently Asked Questions; Gift Vouchers; Corporate and Media Inquiries; Some customers claim about ticketek phone number is always busy and line engaged, but thats due to the high number of calls are received (its not Tickets are on sale at 9am on Monday 17th June via Ticketek! 123. After showing the world what Australia is capable of, the time has finally come to . Call the Sydney Coliseum Theatre box office for all Accessibility Booking Enquiries on (02) 9677 4916. 10th July - After being extremely frustrated by the lack of service I thought I would send an e-mail. Generally they are listed in the top four searches on the internet above the official ticketing agent and more recently on fake Facebook Event Pages which redirect you to unauthorised Reseller sites. Just been trying to contact ticketek via phone on 132849 from both a lane line and mobile and it always seems to be busy/engaged. Adelaide. How do I contact Ticketek? Ticketek Agencies do not accept telephone enquiries. This is an automated system. You should be aware that forged and fraudulently-obtained tickets are presented and denied entry to nearly every event we present. 123. If you attend the Event with a ticket purchased via an unauthorised seller such as Ticketmaster Resale, Viagogo, Tickets, eBay, Gumtree, Tickets Australia, Ticket Merchant, Ticket Blaster, TicketBis, Queenoftickets or any other unauthorised re-sellers, you may be refused entry to the Event. The pre-game entertainment at that game was led by the late Olivia Newton John. Ticketek Australia Submit a request Submit a request Due to the large number of requests we receive, it is taking us longer than usual to respond. drivers licence, Medicare card, credit card) may be requested when purchasing or utilising a concession ticket to verify the concession entitlement. Ticketek Head Office (nsw) - Sydney Cbd NSW: phone - 195 Elizabeth Street, Sydney. GitHub export from English Wikipedia. ICC Sydney is not a Ticketek Agency. The inaugural 2023 Juicy Beer Festival at Fortitude Music Hall is here! Buy official The Royal Family tickets for Sydney Coliseum Theatre, West HQ. Tickets for Sport, Concerts, Theatre, Arts, Family Events, Comedy, Festivals | Ticketek Australia Wu-Tang Clan & Nas NY State of Mind Tour NRL Telstra Premiership 2023 Season GABS Craft Beer Festival Palm Tree Music Festival Ft. TISTO, KYGO, LOST FREQUENCIES & More Ampol State of Origin 19 Crimes x Snoop Cali Rose ISUZU UTE A-League 2022/23 Season Please note that patrons who require special needs seating must book over the phone. $175 Negotiable. shopping_cart . It is a speech system, where you will be answered by the system 24 hours. Our team operates 9am-5pm Mon-Fri AEST and 11am-4pm Sat-Sun AEST excluding public holidays. Its super easy, straightforward and hassle-free. Uncategorized. More information on CommBank Stadium COVIDSafe measures. Ticketek Agencies. TicketsNow Headquarters. Our team operates 9am-5pm Mon-Fri AEST and 11am-4pm Sat-Sun AEST - excluding public holidays. So good service for me. Account Manager. Ticketek Australia Customer Service Number: 13 28 49. chevron_left. The patron collecting the tickets must present these 3 pieces of documentation along with their own photo identification to receive the tickets. I am at the event and have an issue with my seat, what should I do? Level 19/ 66-68 Goulburn Street, The last time the MCG hosted a crowd of more than 101,000 people was when Hawthorn defeated Carlton in the 1986 VFL grand final. Bring you the INDIE RAGAM for our Telugoons in Australia. We won't use your number for marketing purposes. Patrons holding one of the following cards are eligible to purchase a ticket at the concession rate: * Note: Cardholders only (not their dependants listed on the card) are entitled to the concession price for a ticket. For more information visit ourFrequently Asked Questions page. All rights reserved. Please refer to the. SMS these details to your mobile phone for free: Enter a 10 digit Australian mobile number in the format 0400 123 123, Enter an 11 digit Australian mobile number in the format 614 00 123 Please note that our team must speak to the credit card holder before discussing details of existing bookings. "We have robust customer solutions systems and procedures in place which have been developed and improved over many years and typically result in 90 per cent of our fans being automatically refunded for cancelled shows within 10 days of cancellation," a Ticketek spokesperson said. Ticketek Pty Ltd (ABN 92 010 129 110). ACT Agencies; NSW Agencies; QLD Agencies; SA Agencies; TAS Agencies; VIC Agencies; See all 7 articles My Ticketek; Gift Vouchers; Contact . Family Policy: A family ticket consists of 2 adults and 2 children OR 1 adult and 3 juniors (as per Ticket and Entry Conditions Policy). australia247 is not responsible for content on external web sites. James joined the line for the office, but as the start time for the concert edged closer, she tried her luck at another gate. Age restrictions: When contacting us about lost or stolen tickets please ensure you have: Your Ticketek Patron ID, Order ID, email address & phone number; Details of the event including name, date, time, and venue. Melbourne MAMA Musical Tour 2k23. This service is subject to our terms of use. Softix is an entertainment software company that is integrated into Ticketek operations. Please don't forget to print your ticket prior coming to the event. Tue 13 Feb 2024 to Tue 27 Feb 2024. Mobile Tickets are a convenient way to receive your ticket; instead of having your ticket delivered through postal or email, it will be send as an SMS/text message to your mobile number. We won't use your number for marketing purposes. The phone number for Ticketek is 13 28 49. We encourage you to avoid bringing any large items (Large bags, backpacks, prams) as they will not be permitted into the theatre. Can I sell tickets that are not in My Ticketek account? In addition, the ticket you purchase is 100% guaranteed and if something goes wrong, you are able to speak to the staff to get it resolved. We want to make sure your query is dealt with as quickly and efficiently as possible, and we know our phone lines can get extremely busy, so weve put together a short guide on how to best contact us online with your next question. Please be aware that ICC Sydney has NO obligation to honour tickets purchased from or through unauthorised re-sellers. A small note signed by the credit card holder authorising the third party to collect the tickets on their behalf. Important event information Suitable for ages 18+ Free Age Range: 18 months and under on the knee . ON SALE TO PUBLIC. Discover New Events. browser for this service. Ticketek will deliver a full-service solution that will utilise the knowledge and relationships of Motorpoint Arena Nottingham's existing ticketing and customer services teams. Please check your Spam/Junk mailbox. I will be patient and wait to be answered as I want my refund and definitely don't want to have to navigate that awful phone system again. Accessible Seating Booking Assistance Contact Us General Information Group Bookings Marketplace My Ticketek Ticket Delivery Refunds, Payments and Exchanges Postponed and Cancelled Events Dont be caught. Be specific about your experience and the services that were provided. EzyTicket is designed to be printed on paper, the scanner might have problem reading the information from your phone. Is this your business? chevron_left, Availability & type of seating will vary & is set by the venue. No, you are not required to print a hard copy of your ticket. To collect tickets a patron must present photo identification and the credit card used to purchase the tickets. The announcement of P!NK's Summer Carnival tour of Australia coincides with the release of her highly anticipated new album, " TRUSTFALL ". Connect with Ticketek Pty Ltd at Goulburn Street, Sydney, NSW. If you recieve an SMS from Ticketek, you have opted for a Mobile Ticket. What is ticket scalping? the record-breaking Ed Sheeran concert on Thursday, has broken records for the most number of tickets sold for an Australian concert. Share the fun with colleagues, students, family and friends and register now with Ticketek Groups! Ticketek Australia. Ticketek Australia has offices in Sydney, Melbourne, Adelaide, Brisbane, Canberra, the Gold Coast and Perth. - When searching for tickets online, typing the Tickets plus the Artist will generally lead to paid listings which direct fans to highly priced tickets when more affordable alternatives at face value are often still available via the Arenas official seller. If you have any questions or suggestions regarding this matter, you are welcome to contact our customer support team. Sign up here. The Ticketek Call Centre is open from 9am - 9pm, Monday to . Be truthful - this review will help other consumers as well as the business. American Tony Harrison is the former WBC super welterweight world champion. No - the only way to guarantee that your ticket is valid and will permit you entry to the event is by purchasing through the official seller, which isTicketek for live events at ICC Sydney. Handbags up to A4 size are permitted but may be inspected as a condition of entry. Is this your business Ticketek in Adelaide, SA, 5000. Business contact details for Ticketek including phone number, reviews & map location - TrueLocal 13 28 49. chevron_left, Availability of accessible seating may vary. If you still can't find your ticket, please contact Ticketek at 13 28 49. ICC Sydney is not a Ticketek Agency. Change My Location The Companion Card promotes the rights of people with a disability who require a companion to fair ticketing at events and venues. australia247 is not a booking agent, and does not charge any service fees to users of our site. Ticketek has a dedicated disability telephone line where you can book up to 2 tickets in the Special Needs Area. Hey MAMA. Ticketekis the only authorised ticket seller for live events held at First State Super Theatre and Darling Harbour Theatre. The app is available for Mac, PC, as well as for iPhone and Android phones. Buy your tickets ONLY from an authorised seller. , Sydney NSW 2000 Save Contact. Ed Sheeran performs to a sold-out crowd at the MCG on Thursday night.Credit:Rick Clifford. For ticketing inquiries, please contact Ticketek on 13 28 49. Ticketek sells over 23 million tickets to more than 20,000 events each year, including concerts, sports, theatre, musicals, festivals, exhibitions, experience and family events. Went in person to the Adel Entertainment Ctr and got sorted with the best tickets in 2 minutes flat. Sydney, NSW: Sun 14 May 2023 Rod Laver Arena, Melbourne, VIC . Namaste!! When you purchase through the official ticket seller, you pay the real price as determined by the artist & promoter. Our hours of operation are Monday to Sunday 9:00 AM - 5:00 PM. It's the fastest way to buy tickets for your next live experience, receive event alerts and access your mobile tickets to view and share with friends. SMS these details to your mobile phone for free: Enter a 10 digit Australian mobile number in the format 0400 123 123, Enter an 11 digit Australian mobile number in the format 614 00 123 Ticketek is in charge to deliver tickets prior the event, in case customer has not received it, he/she should call to ticketek australia contact number Melbourne 13 28 49 in order to ask for it. 132 8.see phone number. Sydney Coliseum Theatre is located within the West HQ entertainment, dining, health and accommodation destination at 33 Railway Street, Rooty Hill. > How do I contact Ticketek? Ticketek Australia is a Retail, Entertainment, and Movies, Music and Entertainment company located in Sydney, New South Wales with $280.00 Million in revenue and 234 employees. If heading into a Ticketek agency to collect your pre-purchased tickets, click here for important information on who is permitted to collect tickets. School holiday events in Adelaide in summer. For more information on legislation that may apply in NSW please contact 13 32 20 or visit NSW Fair trading. How can we help you? Simply save your Mobile Ticket to your device, and turn up the brightness whenpresenting the ticket to our team members who will assist in scanning upon entry. TICKETEK@LEVEL 5, WESTFIELD SYDNEY SHOP 5006A SYDNEY NSW 2001 Mon Tue Wed Thu Fri Sat Sun 0900-1700 0900-1700 0900-1700 0900-1700 0900-1700 1000-1400 CLOSED American Express, Cash, Diners Club, EFTPOS Manual, Master Card, Visa LOCATION: WESTFIELD SYDNEY, LEVEL 5, SHOP 5006A . Get your official tickets from Ticketek search close; Your session expires at: 4:57PM AEST. Whether booking tickets for your colleagues, students, social club or family and friends, Ticketek Groups is your key to purchases with a range of benefits: No current Ticketek Groups events for this state. Credit card holders can authorise a Third Party Collect which can be done at the Venue Box Office on the event night only. Accessible Ticketing Enquiries and Bookings Get your official tickets from Ticketek search close; Your session expires at: 3:50AM AEST. If your tickets were not purchased through the official seller Ticketek, staff will not have any record of your purchase or account. This website is now storing only essential cookies on your computer. On Twitter, simply let us know which event youre booking and your query. She made her way to the front of the queue, assuming she would be able to get through the gate by showing the other details of her tickets. Ask a question about Ticketek Australia in Booking Services. This includes ticket orders associated by the same name, email address, billing address/delivery address, credit card number or any other details provided to Ticketek. Ticketek routinely mismanages ticket processing which should be simple. Saturday 4 March 2023. Be aware our Stadium is cashless, with tap and go the only way to go. Without this, Ticketek will not hand over the tickets. Home / Music / How to contact Ticketmaster Australia customer service, How to contact Ticketmaster Australia customer service. The safest way to determine the Official Ticket Seller is via the Promoter and/or Venue websites and social media platforms. Sheeran trumped record-holder Eminem, who performed in front of 80,708 fans at the stadium as part of his Rapture world tour in 2019. The credit card holder must provide the person collections the tickets with; Ticketek the only authorised ticket seller for entertainment events held at Aware SuperTheatre(formerly First State Super Theatre) and Darling Harbour Theatre. If youre wanting to contact us about your order, or an event youre wanting to buy tickets for, we highly recommend doing it via these online channels before picking up the phone. You can reach out to Ticketmaster's customer service team on Facebook ( @TicketmasterAU) and Twitter ( @Ticketmaster_AU ). That show of Sheerans Mathematics Tour has broken records for the most number of tickets sold for an Australian concert at 107,000 attendees. Our cloakroom is a free of charge service and located at the entry to Sydney Coliseum, Level 1 West HQ. Follow the steps as prompted to share. Parking Sydney, NSW: Sat 25 Nov 2023 EVAN Theatre Panthers, Sydney, NSW: The Subway Socceroos will return home to Australia for the first time since their history-making feats at the Ticketek is selling for the following venues only, New South Wales / Australian Capital Territory, Read the Terms & Conditions for this event, Department of Veterans Affairs card, TPI or Department of Veterans Affairs issued Pensioner Concession Card*, Full time secondary or tertiary student cards**, All patrons must comply with the health orders at the time of the event. As you may have experienced, resale websites are very cunning at giving the impression of being the official seller. JJ Lin concert ticket. The pre-game entertainment at that game was led by the late Olivia . However I can understand what other people say about the online experience. As an Account Manager I work cohesively with two Event Managers to help clients reach their goals and conduct a successful event. Ticketek Australia has offices in Sydney, Melbourne, Adelaide, Brisbane, Canberra, the Gold Coast and Perth. Here, youll find answers to the most common questions, along with updates on the latest presales and tour dates. If you would like to use your phone please select Mobile Ticket as a delivery option instead. 9th July - I attempted again to contact Ticketek on 9th July after waiting for 55 minutes I hung up.