I've just noticed an error. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. - edited It is suspected that the cause is that some devices flip flops between the two and either wont connect or have drop outs. While the size and premise remains much the same as the. Our guide to securing your Wi-Fi router can help. Should have done a bit more researching first. BT's Smart Hub 2 is its newest wireless router launched in 2018, which it claims will give you more powerful wi-fi than you'd get from any other major broadband provider. But you do have the option to leave the bands synchronised. All rights reserved. 15-01-2019 Testing Whilst Plusnet mention using a special character, one is not required so if necessary logging into your Plusnet account and changing the password to alpha numeric characters only will fix this. None - anyone can connect to your wireless network without entering a password. To be really honest I'm not comfortable with IPv6 since there is 15 years I stopped working with network but after googling a bit I found something called IPv6 address allocation mode. 9:26 PM After typing your router's IP address into the address bar, make sure to click the enter button on your keyboard. Your wireless network name and password can be found on the back of the Hub, youll need these to start connecting your devices. As I said though, there isnt that option or Id have chosen it! You'll then be able to change these settings: Wireless You're wi-fi is on as standard. Blue means it is ready to go. Every time you connect a new device to your Hub, it guides you through setting up all the BT features and services available on your device. To log in you will need to use a web browser since the BT Smart Hub 2 uses a web interface to access router configurations. So what makes BTs routers so great? And save settings by pressing "Apply" button. However giving the 2 bands either the same or different names achieves that of course, however there is no explicit option on my advanced wireless page. This will have a standard BT socket on it so a standard telephone will still work (but only if it is a tone (MF) dialling phone). 7:22 PM. Then you can change the 'Server address range' by selecting 'Custom''Set' and changing the '1's to '0's. Forwarding some ports for Company of Heroes 3 can help improve your online connections and let you connect with more players. 1 - Deactivate the DHCP Server on BT Smart Hub 2 Smart Setup has moved on some firmware versions from the Home to the Status page. I don't really want this. Make sure the R8000's WAN/Intenet port is the only thing connected to the BT hub (apart from YouView/IPTV if you have it). How do I control the time when devices can access the internet on my Smart Hub? Find the Port Forwarding section of your router. So everything started working perfectly. BT Smart Hub 2 users are complaining of connection issues between their wifi-enabled devices. For instance, you could change it from the default, which will be similar to BTB-ABCDCD, to something more meaningful to you or your customers, like Tom's Caf'. This needs to be connected directly to the Openreach modem (ONT) with the supplied red ethernet cable. The BT smart hub 2 supports all access types you need, including ADSL, FTTC, FTTP, G.fast and others. If you separate them you will find that if you go to your device available network settings you have two SSIDs, both have the same password. The only connections must be limited to the power plus either an Ethernet cable or a wireless connection until instructed otherwise. A grey phone cable is supplied, as is a micro filter which you can use as a splitter if you already have a landline phone plugged into the master phone socket. >. I think this tutorial will explain everything. In most cases, you can expect your new BT router to arrive in the post within a couple of weeks of signing up to a new BT package or of upgrading to Halo if youre an existing BT customer. This post has therefore been produced as an update, maybe the Mods will think it suitable for pinning with the original? @Prodigy11UK Welcome to the Plusnet forum. Page 1 The equipment provided to you will remain the property using or installing where restrictions may apply such The BT Smart Hub 2 contains code that is covered by of BT at all times (excluding outright sale equipment). Click the number to view who else liked/thanked this post. Im going to get a hub 6 for the same issues with the rubbish plusnet router. Ask questions and share tips with other people 24 hours a day. Next, select the first device that you want to control and choose the days and times for which you want to set limits. 12-04-2021 Yes, you'll need a Smart Hub 2 if you want to take advantage of BT's Complete Wi-Fi offer. Find the address bar in your web browser and type in your router's IP address. Log in to your BT Smart Hub 2 router. 13-04-2021 (I'm not a network expert and by the time I took CCNA training the IPv6 was just in the books). Keep these instructions safe for future reference. The default BT Smart Hub 2 Router Username is: The default BT Smart Hub 2 Router Password is: We have software that does all of this and more called. If youre thinking of replacing your old free router, take a look at our guide to using your own router for broadband. The results in the connection being redirected to BT servers where the Plusnet username is thrown out and the page redirected to the BT trouble shooter. To find out how to use it, just click on the Upgraded to IOS14 and having issue with yourBT access controls? The Smart Hub 2 might be the new kids on the block, but there are still a number of other BT routers out there. By 2008 US officials considered Jalisco's capital a methamphetamine hub they .BT Smart Hub 2 091300 7 Port Wireless Router 12.75 Free postage BT Smart Hub 2 - 1000 Mbps Dual Band Wireless Gigabit Router - 091298 15.00 Free postage BT Smart Hub 2 1000 Mbps Dual Band Fibre Wireless Gigabit Router 17.99 Almost gone Free postage BT Smart . Connect it from the Port/LAN1 slot on the ONT to the yellow WAN port on the Smart Hub 2. Make sure that it is necessary though, before opening a port, because you are effectively creating a pinhole in the firewall portion of your router that could lead to malicious traffic on your network. For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Sometimes you need to unblock some of these connections so you can run a game or application. The BT Smart Hub is an unassuming router that builds on the Smart Hub 5's design. Then click on Advanced Settings. The factory reset instructions are included in the original document as the previous users settings on a second hand Smarthub could cause confusion. 09:38 AM, Interesting thread here -https://business.forums.bt.com/t5/Archive/Static-IPs-and-TP-Link-W9970/m-p/76515#M24137. Do you have to when setting up "Go to 'Advanced Wireless' in the 'Advanced settings'. Take a small pointy object (a toothpick or a . When you return to the Hub Manager home page the BT Access Control status will change from 'Enabled' to 'Not enabled'. Don't try to open your devices or power adapters. The original instructions still work fine but the following should be noted: Moderator and CustomerIf this helped - select the ThumbIf it fixed it, help others - select 'This Fixed My Problem'. Then press the power button on the back of the Hub. 16-01-2019 Connect everything else to the R8000. 25-08-2022 on Note that customers can choose to sign up for Complete Wi-Fi and Hybrid Connect individually however, which works out much cheaper. From the Hub Manager, click on Advanced Settings, then Wireless. Announcements, Guides & Community Updates, https://community.bt.com/t5/BT-Devices/Smart-Devices-Only-Work-on-2-4-GHz/m-p/1903131#M6951, BT Smart Hub 2 Port Forwarding Manual settings. The image below shows an example of this. obsolete genetics seeds Arrives by Fri, Jan 27 Buy Samsung QN75QN90BAFXZA 75-inch Neo QLED 4K Smart TV with Samsung HW-Q700B 3.1.2ch Soundbar and Subwoofer with Dolby Atmos (2022) at Walmart.com HDR10+ is the latest and most advanced High Dynamic Range technology. Go ahead and create a Port Forwarding entry. 26-08-2022 Finally, I strongly recommend testing to see if you forwarded the BT Smart Hub 2 ports correctly. Make sure that your computer is. BT Smart Hub does not accept you changing the DNS servers hence you have to manually deactivate the DHCP on the router. Did you go through this step? 26-08-2022 2 users liked/thanked this post: You should be on the home page of your BT Smart Hub 2 router once you have successfully logged in. Hopefully rhis may help anyone else who has the same problem View original Can't Connect to Sonos BT Smart Hub 2 Wi-Fi issue Quote Add to favorites Forwarding some ports for Temtem in your router can help improve connections and provide a smoother online experience. Anyone else seen this problem or better still found a way round it? 15-01-2019 The risk is exceedingly low, though, so don't let this warning stop you from making this change if you need it. Although many of BTs services require a phone line to supply broadband to your property, you can now choose to not have a functioning landline. The latest version, Halo 3+, guarantees you a reliable internet service by providing you with an EE mini router, known as Hybrid Connect, which will boot up if your cabled connection goes down along with Complete Wi-Fi discs that ensure your wifi reaches every room in your home. Thanks Baldrick1 for your advice and the steps to go through. A newbie here. 13-04-2021 on The default setting is to merge the two together so you see only one network name. BT Smart Scan technology The full text of the, EU declaration of conformity and power efficiency, Operations in the 5.15-5.35GHz band are restricted, Disposing of your old electrical and electronic equipment, The Government has a legal requirement to minimise, the unsorted waste disposal of electrical and electronic, equipment and to maximise its separate collection and, symbol shown here and on a product, means, you shouldn't throw it in your normal rubbish, This product may contain substances that could be, harmful to people or the environment if it's not, The equipment provided to you will remain the property. Turn on the Smart Hub 2 let it connect, check the phone is connected, then boot up the Netduma, this should then connect and allow internet access. At the time of writing, BTs entry-level standard broadband package comes with a BT Home Hub 4. The Smart Hub 2 for FTTC can be used on FTTP by using a cable and changing the settings to full fibre mode though. Above is an example of what a web browser address bar looks like. Plug one end into the Hub and the other into a wall socket. This is one of the most useful posts I have seen on any forum. Or follow our Static IP Address guides to setup a static IP address. A mod should reply. Important! There are 2 types of 8bitdo controllers, ones with bt and others with wireless, the SF30 works with the bt adapter because it has BT functionality, but there are also adapters like the ones from the nes classic that work with wireless. Furthermore, the BT Smart hub 2 supports 802.11 b/g/n/ac 33 MIMO on 2.4 GHz, and 802.11 a/n/ac 44 MIMO on 5GHz. I still don't know why I don't have the option NOT to split the bands but this works for me anyway. My advanced wireless page looks like this: As you can see, the 2nd line of text on your page is absent from mine. All third party trade mark rights, Your new Smart Hub 2 is the first thing you, Manual will be automatically added to "My Manuals", Wireless Router BT Smart Hub 2 User Manual, Network Router BT Smart Hub 2 Quick Start Manual, Switch BT Business Hub 3 Getting Started And Troubleshooting, Switch BT Total Broadband Home Hub 3 User Manual And Troubleshooting, Switch BT Home Hub 5 Information And Troubleshooting Manual, Switch BT Infinity User Manual And Troubleshooting. Switch off your electric. Connect to the web management interface First, you need to connect to the router's web management page, so that you can change the settings that you want. Theres no need to worry though, as its a pretty simple process. Presumed I was suppose to do the same. In the Protocol dropdown box, select the protocol type of the ports you are forwarding. 2. Open Port Checker is the only online port checking tool that has Guaranteed Results. Designed for use at room temperatures between. Your router is the device that connects you to the wider world and the gatekeeper that stops outside threats from getting into your home network. Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub. Take the same values that you entered into the External Ports box, and enter them into the Internal Ports box. 16-01-2019 Unsurprisingly, we've called this gizmoSmart Scan. Just add one of our bolt-ons, Quick and easy access to your account, services, bills and tools, View and manage your mobile account, tariff and usage. Set up a static IP address in the device that you are forwarding a port to. 20h48. on It adapts your TV to optimally display UHD content the way it was meant to be . 12:42 PM The Smart Hub 2 might be the new kids on the block, but there are still a number of other BT routers out there. Just follow along as we lead you through the process of opening a port in your router. Find out which main phone socket you have Find out about your Openreach modem Forwarding some ports for eFootball in your router can enable you to connect with more players and help improve connections. If your devices or power adapters appear damaged, stop using them immediately. Anyone that still experiences issues on the latest firmware, please create a new topic or get in touch with Sonos Customer Care. Treat all parts with care; don't shock or vibrate them. Baldrick1, disgracie. Click on the button that says Show IP Address. It features seven antennae, next generation wifi and is compatible with BT Complete Wi-Fi. See https://community.bt.com/t5/BT-Devices/Smart-Devices-Only-Work-on-2-4-GHz/m-p/1903131#M6951 New replies are no longer allowed. ): So no obvious way to select combine or split apart from how I define the SSID. Available from the 27th of November, the Smart Hub 2 will form part of a new "Complete Wi-Fi" system, which allows BT customers to add extension discs to generate a stronger, more reliable. Gave bulbs no choice but to connect to 2.4 ghz. Security type Set the security level for your Hub's wireless connection -. Black Ops IV ping times can be significantly improved by setting up a port forward. Under IPv4 configuration, change the Subnet mask to 255.255.0.0. Follow these steps to learn how to find strong scottish boy names with meaning To reset, first find the reset pinhole at the back of the modem between the Power and Ethernet ports. Direct from the horses mouth it states; Using Smart Hub 2 as a modem only You'll need to enable the Bridging feature. Thanks I think you've just saved me 100! A BT Smart Hub 2 router contains a basic firewall to help protect your home network. Powered by Discourse, best viewed with JavaScript enabled, Pi-hole with BT Smart Hub 2 and Digital Voice, Pihole crashes,failing client DNS requests, but pi is still running. DHCP server From theHub Manager, click onAdvanced Settings, thenWireless. 22h11, on on 03:09 PM. My reading of your linked post is that it is from someone who wanted to use different SSIDs for the two bands without having -5 automatically added to the end of the 5GHz band. If you've turnedSeparate Bandson, you'll be able to select the channel for each band. The Home Hub 6 is another name for the BT Smart Hub. Im going to get a hub 6 for the same issues with the rubbish plusnet router. We've been using John Lewis fibre 68mbps for the past few months but the wifi has been hit and miss, now getting worse with no help from customer service who just say Wifi isn't there problem even when we are getting 6MBPS while standing next to the router!I want to try configuring BT Smart Hub 2 but wanted to check the above helpful instructions would work on JL before I make a complete mess of everything. It's free and takes less than a minute to check and compare. How do you turn off wifi? Like the hub below, this uses 7 antennas, four gigabit ethernet ports and features dual ban using both the 2.4GHz and 5GHz bands, BT Smart Hub 2 BT has a second more powerful router. BT support Smarthubs even though they are connected to Plusnet, so firmware updates are still automatically applied. To create an entry, click on the button called Create a new port forwarding rule. Note that the admin password will not change and it will revert to the original settings after a Factory Reset. ipconfig /release 15-01-2019 But I have it working on my home network now. I think you will find that its due to the fact that you cannot split the 2.4GHz and the 5GHz wireless bands, so they have different SSIDs. - edited By continuing, you agree to our cookies policy. The first thing to do, once youve taken everything out of the box, is to connect your Hub to the master phone socket. BT Digital Voice, Where to Plug Your Phone into the Smart Hub 2 Kelton Head Media 323 subscribers Subscribe 54 Share 9.4K views 11 months ago #plugin #voice #smarthub #digital #voice. Otherwise, choose either TCP or UDP as needed. As there are a number of BT routers on the market, were going to focus here on the most recent release the Smart Hub 2 and well get onto BTs older routers a bit later on. Slide the two parts of the hub's plug together until they click into place. The light on the left of the Hub will flash blue. Then prompt your device to connect to the Hub. 4. This way you can seamlessly swap between the two. Opening a port to a specific device may solve problems that you are having on your network. I turned off 5ghz in admin and also smart connect, set up my smart bulbs then turned 5ghz back on. I'm using a BT Smart Hub 2 with my PlusNet broadband and recently purchased 2 Essential BT DECT handsets. How do I do that? Sorry I thought the first 10 steps were for some kind of business internet modem, will have a go tomorrow. See here for the format, https://www.johnlewisbroadband.com/support/customer-service/server-addresses.html I don't know if it's the same as your JL email address, the appendix to the username (the bit after the full stop) is different for Plusnet users so you will need to check that out. Fear not, thats why were here. Do I just need to amend the email address to the JL suffix or is there more to do please? Youll need to enable the Bridging feature. But to get back to default settings, I had to do a factory reset! Then you click on IPv4 configuration and deactivate the DHCP Server (remember to click on save on top of the screen). Things are slightly different for the Smart Hub 2. veneered wood or delicate, Don't use near flammable substances or in a. flammable atmosphere (e.g. Having the same name for both bands has never been an issue and it's a bit of an unnecessary pain having to choose between them. Key features BT Smart Hub 2 features advanced filters BT Smart Scan technology + Mesh Discs Available (separate) Product overview Type: BT Wireless Router LOCKED TO BT Standards: Ethernet, Fast Ethernet, Gigabit Ethernet, IEEE 802.11a + 5 more We recommend that, you unplug the power and phone line cord during, If you've got a pacemaker please check with your, Radio signals from this product may cause, The BT Smart Hub 2 contains code that is covered by, In accordance with the GPL, BT has made the, Radio Equipment Directive Declaration of Conformity, Hereby, British Telecommunications plc declares, that the radio equipment Smart Hub 2 (model, number GRV9517UAC34-A-SA) is in compliance, with Directive 2014/53/ EU. 05:37 PM. The work to change this especially on Linux is horrendous. How do I use my Smart Hub as a modem only? Look for the Wi-Fi settings and make sure it's enabled for both 2.4GHz and 5GHz. Can you help me or direct me to step by step instructions please? WPA2 - the default setting (we strongly recommend you use this). In the field above the 5GHz band column labelled 'Separate Bands' set this to 'ON'. Thanks again for sharing the results of what must have been a great deal of hard work! as in hospitals. BT has a few routers the Smart Hub 2 is the newest and is up there with the very best routers offered by broadband providers. BT Smart Hub does not accept you changing the DNS servers hence you have to manually deactivate the DHCP on the router. The unit has a minimalist two-tone black front, with the only obvious design features being a BT logo and. 11h13. IP address Let us walk you through the steps for opening a port in the BT Smart Hub 2 router. When it's set to On', you can connect a device by clickingStart WPSor by holding theWPSbutton down on the left hand side of your Hub. So as delivered the bands are not combined per se but they are given the same SSID which is what I've done. It's odd because after a full reset both bands DO have the same BT network name. I believe there was a work around posted on another thread, which allows 2.4GHz devices to connect. 20h33. Save. The primary DNS was a IPV6 address. No, but if you put the BTB Smart Hub in bridge mode, you can use a better router. Once your router is up and running, wed suggest you start making it as secure as possible. Registered, in England No. If you are forwarding a range of ports, enter the lowest number of that range into the External Ports Start box. After a factory reset both bands have the same BT name but it still isn't displayed as per your second screenshot with a single heading labelled '2.4GHz and 5GHz'. With BT access controls you can manage how your device accesses the internet during certain times of the day. The default IP address is 192.168.1.254 but you can change that here. No problem, I think it a lot of money for a modem/router anyway. Since then, there have been changes in the firmware and feedback from those who have adopted these hubs has led to further understanding. icannotgetafreename 10.3K subscribers Subscribe 350 Share 50K views 2 years ago **Please Subscribe: Youtube. BT Smart Hub and Ultrafast Smart Hub - switch on access controls, BT Smart Hub and Ultrafast Smart Hub - switch off access controls, BT Home Hub 3, Hub 4 and Hub 5 - switch on access controls, BT Home Hub 3, Hub 4 and Hub 5 - switch off access controls. I've just acquired a Hub6/Smarthub from eBay. Remember to save your changes. You'll then be able to change these settings: WirelessYoure wi-fi is on as standard. In order to do the change go to Advanced Settings -> IPv6 -> Configuration and turn IPv6 address allocation to Off and reboot the router again. Restricting the wireless devices that can connect to your Smart Hub 2, Changing wireless settings on your BT Business Hub 5. Don't let poor connections slow you down. Get our superfast unlimited fibre broadband, Flexible and affordable sim only deals with no contract, Our network reaches over 99% of the UK, so we've got you covered, Low on minutes, data or texts? 15-01-2019 It is suspected that this is the BT way of recovering the Smarthub from a non-recoverable firmware crash. I include this as some devices have problems with them in sync. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Its a case of trying both and using the best. There is no advantage in having the Smart Hub 2 unless you want to use it with the extra disk(s) You would be better to continue using your old home hub. Yes. Only change it if you're having connection problems with your device. There are several modes and the default one on BT Hubs is stateless which means IPv6 addresses would be provided to everyone on automated basis. I changed the setting to OFF and the issue was solved. Summary of Contents for BT Smart Hub 2. 13-04-2021 Forward Ports on Your Router for Mortal Kombat 11. Guide to using the BT Business Smart Hub Changing the IP address of your hub From the Hub Manager go to Advanced settings then My Network then IPv4 configuration You can view and make changes to your Hub's IP and DHCP settings (if you need to revert to the default settings, there's a Reset to default button on the top right of the page). From this moment onwards in theory everything should be working, but in my case I had a problem which was the primary DNS was pointing to a IPV6 address which was not pi-hole and the add blocking was not working. Seems it's a known issue but here is a solution: Solved: Smart Hub - wifi network names problem - BT Community. How do I create a Port Forwarding rule on my Smart Hub? 200 brand new. After setting up a static ip address on your devices you need to login to your router. Not anymore. In these cases, all that is required is to drop the DSL by either selecting Disconnect in the Advanced/Broadband settings or removing the DSL cable, changing to the Plusnet Username (followed by @plusdsl.net) and Password, then selecting Connect.