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It might be a good idea to research some of . Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We recommend calling ahead to confirm details. This wine tastes bad. 2 Thank you to the Excellence and your phenomenal team for the wonderful trip and exceeding all expectations! Yes, Excellence Riviera Cancun offers airport transportation for guests. We interacted with dozens of excellence team members and all were happy, eager to assist, and seemed genuinely concerned with your experience. My wife and I will be staying at the Excellence Riviera Cancun for 5 nights, and I'd like to play golf for a couple of those days. The staff speaks multiple languages, including English and Spanish. Its a very smooth process. Im currently at ERC (July again) and the vibe is completely different. We promise to congratulate the staff, especially those you named on your behalf for their contribution to your wonderful experience whilst in our property. I thought that would annoy me, but it was not an issue at all. The restaurant was aesthetically designed in a minimalist Japanese vibe and the food was really good quality. and an insulated thermos to keep drinks cold. The building itself is pretty stunning and the circuit of hydrotherapy waters is available to people booking treatments in the spa. Tripadvisor performs checks on reviews. The beach area at the Excellence Riviera Cancun is really impressive, its a sprawling beach and there will be no issues getting a sun lounger here. You can plan ahead for the restaurants youll visit and when since some close one or two days a week. We assure you that we will continue working hard in this direction to have more guests satisfied with the outstanding service our guests expect from us. Amazing resort, unparalleled service, and some tips before you head out. The entire staff at the resort wore masks the entire time. Masks are required on flights and airport. Also located in Spice is a Hibachi experience. Review collected in partnership with this hotel. Things such as tribute acts, traditional Mexican performances, silent discos, and Karaoke are put on. So, you were never too far away from a member of staff that could help you out. This is by far the best all-inclusive Ive ever stayed at. setting in the Riviera Maya, set along Mexico's Caribbean coast. Excellence Riviera Cancun - Adults Only All Inclusive is an all-inclusive property. The Excellence resorts are known for their impeccable service and the Riviera Cancun location is no different. It was nice having our own private area where we could switch off and read a book. The beach was very clean, they do a good job cleaning up trash compared to other resorts while we walked down the shore. #1 of 10 all-inclusives in Puerto Morelos. The only downside which was no fault of the resort was the seaweed. Expect to wait between 1-1.5 hrs during rush times but presentation and quality made the wait well worth it. Customer service can not be matched or outdone. If It was likely they were cleaning or cycling water, but wish they would complete it in the time we were there. In the evenings the team at this resort put on entertainment, from themed nights such as Vegas and Mexican night to a silent disco and tribute acts theres a lot on offer. Necessary cookies are absolutely essential for the website to function properly. This is definitely a more remote location compared to the resorts in the Playa Mujeres location, so if youre wanting to get out in the clubs of Cancun or do some shopping then this might not be the right location foryou. Most of all, Gonzalo was MUY excelente! From sushi-making, ping pong tournaments, Yoga overlooking the ocean, and karaoke these are some of the activities that are available. And the people - the amazing, wonderful, engaging people that work at ERC make it the special place that it is, and they keep us coming back time and time again. Excellence Playa Mujeres A Comprehensive Review 2023, Our Best All-Inclusive Resorts In Puerto Vallarta for Food, Our Best All-Inclusive Resorts in Los Cabos for Food. 1.6 miles from Excellence Riviera Cancun Free Wifi Pool All Inclusive Azul Beach Resort Riviera Cancun View Hotel 14,786 reviews 1.6 miles from Excellence Riviera Cancun Free Wifi Free parking Visit hotel website View more hotels in Puerto Morelos Excellent Poor 22,400 - 22,405 of 24,097 reviews djqueen Vancouver 34 78 Reviewed February 9, 2007 These are the COVID-19 viral tests accepted for reentry, and they will incur an additional fee that can be paid directly at the hotel or resort, according to the following chart: SUITES BREAKDOWN QTY Junior Suite Spa or Pool View 194 Junior Swim-Up Suite Spa or Pool View 74 Junior Suite Ocean View 10 Tennis courts, an area for beach volleyball, pool tables, ping pong tables. Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as your vacation destination and for taking the time to write and share your feedback with other travelers. Pools: The pools are gorgeous and relaxing, but get our first complaint. Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. The staff here at the Excellence Riviera Cancun put great effort into keeping the guests entertained with some genuinely interesting activities. Actually I can't decide on where I want to stay or should stay? 11/10 rating. Its a thankless task and there is only going to be one winner in this battle, but all credit to the staff for doing everything they can to make the beach look pristine. We visited Excellence Riviera Cancun - again - for the ninth time since 2015. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. On the flip side of that if you like to be in amongst the activity and mingling with other guests then the Excellence club may not be for you. So what keeps us coming back? They absolutely did their best to clean it each and everyday. The resort was about 60% capacity, plenty of time for extras - we didn't really see a difference. With culinary artists each trained as experts in their specific regions and flavors, a host of global offerings and exceptionally prepared dishes are yours to savor. All of our Excellence Club suites offer impressive ocean views as well as indoor and outdoor Jacuzzis. You can also put your name in to return later and get a drink or enjoy the live entertainment. With a wide selection of choices and open for breakfast, lunch, and dinner you really cant go wrong with this choice. More on that later, but first I wanted to leave full detailed review for anybody concerned about the resort during the current safety protocols. Throughout the day there was a slate of events on from table tennis tournaments to cooking classes there are an array of things to keep you occupied throughout the day. Thousands of family travelers come here for their sun-soaked holiday each year. Plus, makeup and hairstyling for the bride. Btw, portions were much, much smaller than in prior visits - we heard others comment on this as well. The resort has a couple of adult only pools and a beach area which made the experience amazing. This island was the first landing spot of Christopher Columbus in 1492. When we visited the atmosphere was very quiet party orientated, so the main pool area was a little bit rowdy. Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as host of your holiday destination once again and for taking the time to share this review with the TripAdvisor community. We are very delighted to read that we were able to exceed your expectations in all areas we pay attention to, and above all our attentive staff who made your stay more comfortable. A Lot of these all-inclusive resorts arent located near towns and local restaurants, so you need the food to be good and the Excellence does not disappoint on the food. He interacted with every person in ever activity we did and made sure we were well taken care of. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Although lobster is in the name of the restaurant we found that the lobster offering of the Lobster risotto and the grilled lobster was a little overcooked for our liking. Review tags are currently only available for English language reviews. Hard Rock Hotel Riviera Maya is a hotel located 76.4 km (47.368 mi) or 1 h 14 min away from Cancun International Airport. Taxes and fees that are shown are estimates only. Yes, guests have access to a pool, a fitness center, and a sauna during their stay. Dreams Riviera Cancun Resort & Spa: Love the size of this resort besides everything else.. - See 11,260 traveler reviews, 11,384 candid photos, and great deals for Dreams Riviera Cancun Resort & Spa at Tripadvisor. But even vaccinated we know we can catch and transfer COVID, which could impact our ability to fly home. Already have reservations to return again. The airport/airlines recommend an App like VERIFLY to upload your results. It means so much when it comes from our guests. There are six spread out in the gardens, including a river-like number and one with a swim-up bar. COVID Safety: We are vaccinated, so felt safe traveling. Normally, the evening entertainment is not our cup of tea, but after a few drinks, we can get on board. Our driver wore a mask and we did too in the enclosed space. We have been to various Excellence resorts multiple times before, including this one, and they are always amazing. Alejandro at the bar with the pizza oven is great too. The Hibachi (Spice) - WOW! Usually there are more floats out of the water than in the water. The building could use some maintenance. Gonzalo literally made every activity fun. Be prepared to pay for the experience though. by Adrian updated February 4, 2023, 10:21 am, by Emma updated January 30, 2023, 8:40 pm, by Emma updated January 25, 2023, 8:49 am. Excellence Riviera Cancun: Relaxing Get Away - Read 24,088 reviews, view 26,116 photos, and find great deals for Excellence Riviera Cancun at Tripadvisor Other amenities offered include a business center, laundry services, and airport transfers. More on that later, but first I wanted to leave full detailed review for anybody concerned about the resort during the current safety protocols. Excellence Riviera Cancun, Puerto Morelos: See 24,095 traveller reviews, 26,432 photos, and cheap rates for Excellence Riviera Cancun, ranked #2 of 47 hotels in Puerto Morelos and rated 4.5 of 5 at Tripadvisor. We came with my work for a Presidents Club trip, and we had an absolutely wonderful time! They made our stay so much more special. Each morning we were greeted and personally escorted to our beach chairs, staff knowing our names, bringing us drinks, snacks, very attentive. Located between the lush jungle and the turquoise sea, it features redesigned rooms and suites that honor Mexican artisanal traditions . At Excellence resorts, there is a wide range of rooms on offer. If seafood is your thing then this is the restaurant for you. The seaweed on the beach can pile up, despite the staffs removal on multiple intervals each day. We actually never ran out of anything. It has been a pleasure having you with us and we look forward to seeing you back soon. We had the test after lunch and had results before dinner delivered in an email. The rooms have a more traditional design than some of the Excellences newer offerings and as a whole, it lacks as much of a luxury feel when compared to the Finest Playa Mujeres or the Beloved. As you pull up to the hotel a bellhop will be on hand to take your bags. Although as an Excellence club member you are more than welcome to use the communal pool areas and partake in the activities it might not warrant the extra cost if you arent using some of the amenities. Excellence Riviera Cancun 24,088 reviews #1 of 10 all-inclusives in Puerto Morelos Review Save Share Carretera Federal 307 Chetumal-Puerto Juarez Mz 7, Lote 1, 11, Puerto Morelos 77580 Mexico 1 (888) 307-2623 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! We have been to various Excellence resorts multiple times before, including this one, and they are always amazing. A. Riviera Cancun is located around 10 miles from the main Cancun party area, so if that is your vibe you can still get a Taxi out there. Thank you again to all of you for making our time at ERC so incredible., Until next time - we'll see you again in April 2024! Espresso bar is horrible, running multiple, multiple shots through the same grind - making any espresso drink taste stale and watered down. You name it and they have it. Is it safe to get a taxi from Cancun airport? Because the ocean was not appealing, the pool areas were packed. The driver was friendly andWe never leave reviews, because all the other great reviews are true about this place. A szllshelyen (Excellence Riviera Cancun All Inclusive - Adults Only) . So if you like to be close to the hustle and bustle this is the option for you. The. Wish I knew these three things before we went.Have fun! More on that later, but first I wanted to leave full detailed review for anybody concerned about the resort during the current safety protocols. Updated Security Alert - Quintana Roo & Cancun Travel Advisory (01/23/2023) The U.S. Embassy and Consulates in Mexico have issued a new warning to visitors of Cancun and the Mexican state of Quintana Roo over a potential conflict between taxi drivers and ride-hailing service companies which has caused many tourists to wonder is Quintana Roo safe. Fun and tasty. All of this was done outside what I consider normal business hours. It was hard to stay in vacation mode when my phone was always with me. Please, receive our warmest regards from The Excellence Collection. Dear guest, First and foremost, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share this review with the TripAdvisor community. 24 km from Cancun airport Located directly on the beach Golf course nearby Address C/Federal 307, Manzana 7, Lote 1-SM 11 Quintana Roo Mexico 77580 Hotel Description Bespoke service and stunning Mexican design await at Excellence Riviera Cancun, an All Inclusive escape that inspires guests to return time and time again. A couple of the restaurants are adult only as well. 0:00 / 16:36 Intro Excellence Riviera Cancun Review | Cancun's BEST All-Inclusive Resort The Map Pinners 2.85K subscribers Subscribe 284 Share 32K views 11 months ago CANCN We're finally. We appreciate all of your hard work in ensuring our vacation was top notch. Please, receive our warmest regards from The Excellence Collection. Youll be escorted to your room and your bags will be with you momentarily. Federal 307 Chet-Pto. Excellence Riviera Cancun is recognized for paying attention to detail since the attitude of our staff is intended to exceed our guests highest expectations and provide them a service as personalized as possible. If you want a specific liquor, just request it. Ensuring proper protocols are in place. The staff at ERC are nothing short of amazing. It is just a slight reduction that you wouldn't notice if you haven't been there before. Because of the Excellence teams efforts, we still enjoyed using the beach and swimming. However, we will share your comments to our team just as your kind words.We definitely appreciate your understanding with regard to our staff members do all their best in order to remove the seaweed on a daily basis, therefore they work in vain because it has taken us by surprise how much we have had this year.We look forward to welcoming you back again and have another opportunity to pamper you with our attentive service creating another unforgettable experience. Does Excellence Riviera Cancun have airport transportation? Room: We have done all level of rooms in the past and there is not a bad room in the resort. The Excellence Riviera Cancun is ready to provide an unforgettable experience for your wedding, anniversary or honeymoon in the most romantic setting. They taught us some Spanish phrases and talked about Bollywood! And here is the next complaint in our review. Half the time our turn down service didn't show, we set up our own beach chairs, service came around every 20-30 minutes, (same as everyone else), nothing was done for our anniversary other than a sash placed over the door all week. Package deal Contact accommodation for availability. This is one of the Excellence chain of resorts, older locations and it was a little noticeable throughout the resort. Only two of the pools are heated and these are only heated in the Winter. These are usually put up throughout the resort and be sure to ask in the spa if not. On the morning we left they had added a few inches of water back so it was back up to the level of the filters. "Airport Departure: As previously stated, US travelers need a COVID test to return home. Share. The resort is right beside the beach town of Puerto Morelos. Tapas is one of our favourite types of cuisine, so Flavour market had a lot to live up to. For us, at InspoVacay the drinks offering is a very important aspect of an all-inclusive. The breakfast and lunch options were nice and the perfect spot for a mid-tanning meal. I would certainly recommend this resort. Somehow we skipped the 2-3 hour wait, and that saved our last night on vacation. Combine a visit to the ruins at Tulum with the chance to swim in both a cenote and in the bay of Akumal with this day-long tour. Excellence Riviera Cancun is an adults only resort (18 years and over). He leads the daytime activities. Customer service can not be matched or outdone. We will pass your kind words along to the entire team. By clicking Accept, you consent to the use of ALL the cookies. We really cant fault the resort for its cleanliness. There are also a large number of rooms that have swim-up suites, so there are more than enough pool areas to more than cater to the guests in the resort. Transfer - Our reservation directly with the resort included round trip transfer using Seasons Tours. Excellence Cancun had a very similar feel and layout but with some noticeable differences, many due to COVID. Until this trip our phones spent most of the time in the room safe. The food offering is lighter compared to a full sit-down meal, but it is a great place to grab a quick lunch or breakfast. Add to that the drinks available in the mini bar in your rooms as well as the bottles available for your own consumption. Excellence Riviera Cancun - Adults Only All Inclusive, Puerto Morelos: $605 Room Prices & Reviews | Travelocity Groups & meetings Mobile See all hotels Puerto Morelos 1 Room Book online or call 1-855-214-3079 Travelocity.com Hotels Mexico Quintana Roo Puerto Morelos Hotels 6 total swimming pools, including 1 handicap accessible pool and 1 Excellence Club pool 3 whirlpools in the pool areas, including 1 for Excellence Club