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Cancellation and prepayment policies vary according to accommodations type. All content should be genuine and unique to the guest. Youll never stay anywhere like for the price. I did miss the hot tub this winter visit, but the gorgeous live Christmas tree and fire made several families happy to gather and celebrate! There are live plants and seating areas around a fireplace and an indoor pool that does not smell like chlorine. The gym was small but it was also nice and clean but it didnt have anything to wipe the equipment down after use. I have never received such terrible treatment in my life!! we stayed there again over spring break, last week (March 2011) and we are all covered with bed bug bites and they are very uncomfortable! Our room was clean and stocked. Expedia and the Airplane Logo are trademarks or registered trademarks of Expedia, Inc. CST# 2029030-50. When I checked in I paid in advance for a one week stay at a special winter rate. Highly recommend. They'll have to be paid for separately during your stay. I really didn't know about bed bugs at the time. You can sort and/or filter them by time of year, review score, and more. We had to stay for most of the afternoon because of a zoom meeting my husband had, and we were allowed a late checkout from our room, then stayed at the pool and sitting area for a few hours. Recommendations for addressing a bedbug infestation: Contact apest management professionalwithexperienceand knowledgeofthe inspection, identification, and extermination of bedbugs. close to everything i needed to go to. Rating 10 - Excellent. The indoor pool was great, the bed's were comfortable. The room was very nice, clean and in great condition. PIKES PEAK RESORT WHERE LUXURY AND WILDERNESS MEET When it comes to amenities, there is virtually nothing this cabin doesn't have. 4300 Cherry Creek Drive South Denver, CO 80246, Colorado Health Information Data Set (CoHID), Office of Public Health Practice, Planning, and Local Partnerships (OPHP), Air Quality - Monitoring, Modeling and Data. High Ridge Manor Apartments 13445 W. National Avenue New Berlin,WI - 53151 (262) 789-9588 Bed Bug: The Academy Hotel Colorado Springs - See 3,282 traveller reviews, 509 photos, and cheap deals for The Academy Hotel Colorado Springs at Tripadvisor. Select dates to see this property's availability and prices, Food: The most helpful contributions are detailed and help others make better decisions. Needs a deep cleaning. Icon Color & Report Disclaimer File a new bed bug report at this location News5 spoke with a local exterminator who is working to raise awareness and to help find the bedbugs before they find you. This 4-star The Academy Hotel Colorado Springs is set at 2.5 km distance from Edmondson Trail Head and 10 minutes' drive from Rocky Mountain Motorcycle Museum. This material may not be published, broadcast, rewritten, or redistributed. Our bed was horrible. But the complaints stop there. But I could not overlook the bed bugs. With more than 8,000 square feet of banquet space, our Colorado Springs hotel is the perfect venue for weddings, reunions, business meetings, or any special occassion. Take US Highway 24 to Interstate 25 North, Exit 150 North Academy Boulevard, stay in the far right lane, the Best Western the Academy Hotel is the first drive on the right. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. The rest of the staff was very, very rude and it did not feel welcoming. NEVER again! Pet-friendly rooms are also available. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Restaurant is good. Wish there was a hot tub for the grownups but no biggie. The restaurant on site did not have very many options but what we did get was really good. Reviews are most valuable when they are original and unbiased. A water pipe burst in the B wing which forced us to move all of our weekly guests to the A wing which is also the pet friendly wing. Welcome to our newly updated hotel. (Click on the Red Icon to view detailed bed bug reports.) Yet when I called the hotel from an outside phone to book a room there were several rooms still available. There was a line for waffles in the morning only to find out one of the waffle makers had died. The swimming pool was extremely green, so it was either dyed green or not properly chlorinated. The Academy Hotel has 200 spacious accommodations like standard rooms, deluxe rooms, mountain view rooms, family suites, jacuzzi suites, pet-friendly rooms, and accessible rooms for the disabled. As a result of your review, I am working with staff to better communicate with guests the circumstances at hand and reinforce our sincere desire to do everything we can to win the loyalty of each and every guest through Exceptional Service while also offering the best Value in Colorado Springs. Right now bedbugs are a problem here at home in Colorado and in all 50 states. )Icon Color & Report Disclaimer, File a new bed bug report at this location. Disgusting!More, Both Best Western and the Academy Hotel take this type of complaint very seriously. Made beds, replaced towels and amenities. THey said they had 6 to 7 complaints this past year and that the hotel did non even care enough to respond to them.This, Please accept my sincere apology for your experience during your stay with us. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. We also missed the free breakfast because it ended at 9am. Offering a varied menu featuring fresh American Cuisine in a casual atmosphere, Falcons Bar & Grill is located at Colorado Springs Academy Hotel. I loved it! We stayed here with our two kids. Travelers may receive a savings voucher when they submit a review. hekkles 4 5 Bed Bug Review of The Academy Hotel Colorado Springs Reviewed March 17, 2017 via mobile As a military family most every business in the area is vet accommodating to military not here. Very tranquil atrium area., Omlet station was great the rest of the food cold and old, Staff was all very pleasant, room was clean, pool was amazing and HEATED beautifully. Staff was all very pleasant, room was clean, pool was amazing and HEATED beautifully. Colorado Springs, Colorado 80920 Local: 719-598-5770 | Toll Free: 800-766-8524 | Fax: 719-598-3434 Disgusting! Breakfast was top notch. This is the version of our website addressed to speakers of English in Canada. Respect the privacy of others. I felt like it was inconvenient for us to dine there or something. Taxes and fees that are shown are estimates only. This meant there was furniture being moved men shouting up and down the hall and dogs barking. This is a great hotel. 78 out of 2735 reviews" ". We went back to the area for spring break and decided to stay there again because of the location and price. Its an older hotel, but its clean and the free breakfast makes it a must stay. Do you have a room with a view available? Room was a nice surprise- nice size, comfortable beds and chair. The following reports are from third party sources. NEVER again! Contact the property for more information. Sat around for 2 hours till a room was readyShould have been a hermetically sealed room by then! Friendly and informative front staff. Unfortunately, he was the only one during our stay there that was friendly. This review is particularly disturbing since The Hotel Manager and I have had a number of conversations with this guest and had sent her the written confirmation from the 3rd party certified inspector that there was absolutely no evidence of any insects or more specifically bed bugs in the rooms this guest spayed in. Colorado Housing Connects can help you navigate housing information and resources. Sincerely, John Wilkins/Owner. The hotel is clean, the pool is great, and all the little extras make it a great place for families. Very nice staff EVERYONE!! Ill start with the pros. With the atrium and the numerous water effects, reminded me of the Best Western Cow Palace Inn in Lamar Colorado in the 1980's and 90's when it was in its' hayday when Dave Eddleman owned it. language, whether its just a rating or contains comments as well, etc.). I called the manager and she assured me there was NO way they could be bed bug bites and she would have her pest control people look at it. This service may contain translations powered by Google. The manager told us they did not have bed bugs and we probably had an allergic reaction to the soap they used to wash the sheets. I thought since we found a bed bug in our bed they would be worried about making sure we were comfortable somewhere else. Buffett had a little bit of everything. Lock in a great price for The Academy Hotel Colorado Springs rated 8.2 by recent guests! I would recommend it if you can handle the unfriendliness of the staff. Rooms are cozy and comfortable, with bright art work on the walls and sitting areas. Disliked: Cleanliness, amenities, property conditions & facilities. I'm seeing where it says both? Front desk amazing. Bedbugs have become such a concern in Colorado last summer state leaders passed a law to clarify the responsibilities of landlords and tenants when it comes to reporting and dealing with bedbugs.. 8110 N Academy Blvd, Colorado Springs, CO 80920 | 719-598-5770 Check prices, availability or book The Academy Hotel Embassy Suites by Hilton Omlet station was great the rest of the food cold and old. Excellent breakfast. Server was very nice as well. In addition to the above, The Academy Hotel conducts regular and routine inspections and never come across any evidence of bed bugs in the Hotel. The pool was nice and warm Staff was friendly. This place is such a gem!! All rights reserved. We've sent you an email so you can confirm your subscription. Known for our complimentary signature breakfast, indoor heated pool, onsite dining and friendly staff, The Academy Hotel is committed to providing our guests excellent service, comfortable accommodations and extra amenities for added value. Clean and friendly staff room look as if they have been updated. Days Inn by Wyndham Colorado Springs Air Force Academy View Hotel 685 reviews 0.3 km from The Academy Hotel Colorado Springs Free Wifi Free parking Studio 6 Colorado Springs, CO View Hotel 29 reviews 0.5 km from The Academy Hotel Colorado Springs Free Wifi Free parking Breakfast included Embassy Suites by Hilton Colorado Springs View Hotel I can assure you that customer service and satisfaction is of utmost importance to the Academy Hotel and myself. Hotels.com - Deals & Discounts for Hotel Reservations from Luxury . Buffett had a little bit of everything., The room was very nice, clean and in great condition. Kids will love the heated pool. Tripadvisor performs checks on reviews. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. The following reports are from third party sources. The pool looked nice but didnt get a chance to enjoy it. I liked the hotel, the proximity to work, the people were great to me even if they weren't to each other. The breakfast was not the greatest but the people doing the egg station was amazing and very friendly. That's how we know our reviews come from real guests who have stayed at the property. The manager told us they did not have bed bugs and we probably had an allergic reaction to the soap they used to wash the sheets. The only way to leave a review is to first make a booking. (Click on the Red Icon to view detailed bed bug reports. Food was outstanding! 719-598-57708110 N Academy BlvdColorado Springs CO 80920, This Lodging Facility is NOT a member of the Bed Bug PlanetSM Prevention Program and may have third party reports regarding bed bugs which were not verified by our Professional Inspectors. Taxes and fees that are shown are estimates only. The Academy Hotel is independently owned and operated. We will be back. This is the version of our website addressed to speakers of English in the United States. This lets us know our reviews come from real guests like you. June 12, 2022 . I love that they tell you how to get to our room. Colorado Springs, Colorado 80920. Breakfast is unreal. Basically got one night free with purchase of one night compared to other Hotels in same area. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. Booking.com does not accept responsibility or liability for any reviews or responses. The front desk staff were excellent as well as the Hotel itself. You may either dine in the restaurant or take your breakfast to go back to your room. The Academy Hotel Colorado Springs 8110 N Academy Blvd, Colorado Springs, CO 8.8 Excellent 2917 reviews Verified reviews 10 - Excellent 1,725 8 - Good 764 6 - Okay 252 4 - Poor 97 2 - Terrible 79 8.7/10 Cleanliness 9.0/10 Staff & service 8.6/10 Amenities 8.4/10 Property conditions & facilities 8.5/10 Eco-friendliness 4/10 Poor Mike Now the cons. Weird. I stayed there one more week and asked if they could assign aRead Full Report at www.tripadvisor.com, View other locations in Colorado Springs, Colorado - USA, 2011-2013. Liked: Cleanliness, staff & service, property conditions & facilities, room comfort. The breakfast was excellent and free but the staff during breakfast was totally rude. We all have bed bug bites all over us and they are very uncomfortable! Made beds, replaced towels and amenities. Reserved 2 rooms, 1 king & 2 queens. if the writer is claiming to be someone else). Guests can work out in the on-site fitness center or indoor pool. Lunch, Welcome to Colorado Springs Marriott Stay at our pet-friendly hotel in Colorado Springs, CO Colorado Springs Marriott is reinventing the way you travel with their guest rooms, meeting spaces and state-of-the-art fitness center. Staff was very nice and helpful, beautiful rooms and location! They're also applicable regardless of the comment's tone. All cribs and extra beds are subject to availability. A business center with fax and photocopying services is available. There is nothing classy about the way this staff treats it's guests. I'll leave them out in the hallway and I will tear that room apart for about 15 minutes looking everywhere," Freeland said. We went back to the area for spring break and decided to stay there again because of the location and price. We all have bed bug bites all over us and they are very uncomfortable! The Academy Hotel Colorado Springs 8110 North Academy Boulevard, Colorado Springs, CO 80920, United States +1 719 598 5770 From $51 Cheapest rate per night 8.2 Great based on 1,755 reviews Wed 2/1 Sun 2/5 1 room, 2 guests View Deal View Deal View Deal 78 more The Academy Hotel Colorado Springs deals from $51 About The Academy Hotel Colorado Springs A water pipe burst in the B wing which forced us to move all of our weekly guests to the A wing which is also the pet friendly wing. "That tells me right there in plain black and white that it's getting worse.". On arrival found out that check-in wasn't till 4 pm..a fact that was NOT in my booking confirmation. The bathroom had poop on the toilet when we checked in. Overall the hotel was very nice as was the experience. Rooms were clean and comfortable Basically got one night free with purchase of one night compared to other Hotels in same area. Bed Bug Planet SM Reports Embassy Suites Hotel Colorado Springs (719) 599-9100 7290 Commerce Center Dr Colorado Springs CO 80919. . Staff was really helpful and friendly. Steakhouse, In addition to the above, The Academy Hotel conducts regular and routine inspections and never come across any evidence of bed bugs in the Hotel. When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. The free breakfast was awesome, more than I was expecting in a free hotel breakfast. We stayed at this hotel last summer, June 2010, and left with some bites on us all. Overall, okay. Get exclusive access to members-only deals by email. Photos & Overview Room Rates Amenities Map & Location Guest Reviews EXCELLENT 4.4 3,872 reviews Free parking Complimentary Breakfast from $228 per night See Rooms & Rates Rooms Check Current Room Rates There were stains and drips on the bathroom walls and the linens were very wrinkled like they had already been slept in.