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It commonly occurs when there is a connection issue in the mount and battery. I know exactly what the problem is and, more importantly, the fix. You can adjust these motor maps in the Ebikemotion app so that the motor limits the amount of available power based on a percentage of the 250W max output. That said, there is so much more than these Ebikemotion bikes have to offer besides basic assist. ebikemotion APP is one application to be used in combination with one smartphone as bicycle computer for standard or electric bicycles (e-bikes). 02. Click the owl icon to create an account if you don't have one already. The MAHLE SmartBike systems app allows Ribble e-bike owners to keep track of the performance of both bike and rider in real-time. The system is ebikemotion, here you can find the error codes and their meaning: https://www.ebikemotion.com/web/error-codes-reference/, It seems that there may be a problem with the battery connection, check out if all the cables are connected (mainly the one that goes to the back wheel), I check and everything is in order with the cables, I get minimal power assist so there is power still going to the wheel. W How can I display the current power level on her iPhone in the companion app? Too high current voltage to a battery pack. Select calculate to enter the next screen of which has two pages: First Page This initial page Distance remaining of the ride, time remaining Second Page Amount of battery needed to arrive to the destination. White: 75% of the battery or more remains. Connect the bicycle to the Dealer APP and check the battery voltage. Once you have successfully registered, the app will automatically provide you with a LINK MY SMARTBIKE option (pictured). Elizabeth Davis. So long story short I am getting a motor sensor error when I try to use my throttle. Bosch PowerPack 300, 400, 500 Owner's Manual. Hi: I too have an Orbea Gain. It occurs when both batteries are fully charged. Red triangle with a message but I cannot read it because of my eyesight is poor up close. This subscription is good for eight total maps, with a map totaling one complete state. It occurs when a biker pulls the throttle cable without slowing down first, resulting in abnormal responses. Orbea Gain iWoc One Problem | CycleChat Cycling Forum ebikemotion end user manuals - Raleigh UK Ltd Description. Enabling you to ride the bike just like any traditional non-assisted bike. He rode the bike a short distance and soon got an 07 message. As Jaxx says, the ebikemotion app can be a bit buggy. If the problem persists, contact your eBike dealer. Common ebike errors may include: This error occurs when a throttle cable is damaged or loose. Its a tendency practiced by many riders. (801) 364-0344 If the problem persists, contact your eBike dealer. We have looked at the chart of errors on this site. caring for your electric bike to find our top tips for maximising battery life. Update files are available for remote repair, please contact CSG warranty. Once you connect your bike to the app you are able to select 1 of 3 cycling modes. He successfully installed parts and battery. E-Bike Classification Class 1: pedal assist up to 20 mph Motor Mahle ebikemotion X35 250W Battery Capacity (Wh) 250 watt hours Weight 32 lbs. 0000007449 00000 n Kel Walker, Hi Alvin, Because generally, error codes indicated that there is something wrong with the bike. Just what sets these award-winning bikes apart from the rest? Check each component on the ebike separately, make sure they do not have loose connections and/or damaged wires. I guess now I will try to take it to a dealer for an update such a shame a bike at this price point has such issues. f. Turn on the . These kits are easy to install, you should only screw the battery holder to the frame, put the battery in and connect to the bike the same way the charger does. Error codes tabled below could be different from ebike motion error codes. First 4 Steps to Fix Electric Bike Error Codes - YouTube 0:00 / 11:35 First 4 Steps to Fix Electric Bike Error Codes 62,238 views Jan 17, 2020 310 Dislike EV - Customs 39K subscribers Patreon. The optional range extender is supplied with its own bottle cage-style bracket. Same issue, got a new cannondale treadwell and after first charge got the pink lights. Error 8 hall sensor usually shows the above error. It is important to note that electric bike error codes may vary with different manufacturers. Improper connection between the display and controller-. Ebikemotion have issued a firmware update to solve this. It then started charging so I left it for a few hours. Its the power supply error of the electric bike. Saturday: 9am6pm The electric bike comes with some common errors, whether its an expensive one or an average priced electric bike. Inspect the motor sensor and peddling sensor wires. Also make sure that the battery prongs line up properly. I havent ridden it at all so is there a faulty sensor in the hub? Using an incorrect battery voltage will cause it not to function correctly or go into sleep mode. 0000029939 00000 n It also goes over what other colors might mean, and how to use the IWOC ONE to use your e-road bike to it's fullest. If the above tricks dont work for you have a look at the electric bike error codes below. If there is no change, check the connection or try a different charger. It will switch into an emergency mode or stop working completely. The handlebar-mounted control unit has a bonus feature that provides a little extra assistance if you need to push the bike. No, the slimline battery is mounted within the downtube and is not easily accessible. This is the MAHLE X35 SmartBike System. This colour indicates the amount of battery charge that is available to use. 203. Temperature sensor damaged. Power supply problem in the HMI bus. Problem is in the power supply sensor. The first time I ended up solving it by ridding it in this limp mode till the battery was down to 90% and when I plugged it in the error went away. During the start-up procedure, the button will initially turn green to indicate everything is working correctly. A new era in the riding experience. Bypassing the motor cable, plug connection with the controller into the motor. However, if it flashes white then the motor will not provide any additional assistance. The bike and hub driven motor drive system components are IP54 rated so are protected against splashing but not full immersion. How electricity flow in an electric bike works. Want to learn how to get the most out of your electric bike battery? What is the life expectancy of the battery? Try disconnecting and reconnecting the motor cable. Make sure that the brake lever is not pulled back and that the cut off switch is not engaged. Saturday: 10am5pm If the IWOC button stays white only, my first instinct is to connect the bike to the Ebikemotion app. Frame: Addict eRIDE Disc HMX. In the meantime, if you continue to ride with the range extender connected it will clear the fault once the main battery discharges a little. Look out for the batteries and see if they are installed and fully charged or not. After google searching some I found a site that is not Orbea which explain this code as "Active balancing circuit" and told me to "Allow to charge until the error disappears (around 3 hours). Check the motor wire connection. Restart the eBike System. If it is correctly connected, replace the charge point and check with the APP to make sure that the charge is increasing. If you regularly use the companion app, you may see other colours appear on the control buttons. 0000001809 00000 n Find out which bikes won big in Bike of the Year awards 2020/201. In this article, we dig deeper into this and see how to fix electric bike error codes. Left it unused for a few weeks, came to use it today and couldn't get past the link flashing light. This increase in total capacity of the system will make it possible to increase the autonomy achieved with the internal Within this menu, there is also a very neat feature. Learn more at Call2Recycle. Also, due to bad or cheap cables, this issue can happen. How will I know how much battery charge remains? Switch off the eBike System. Written by Alvin Holbrook, on March 03, 2021. Currently, we are unable to ship e-bikes to the US due to stringent regulations surrounding Li-Ion batteries. The best practice is to use the manufacturer-recommended battery. The ebikemotion ones are inordinately expensive at 549 . If you stop midway through your route, the computer will pause the timer, and restart it whenever youre in movement again. Press again (whilst it is flashing) to advance to the first assistance level (Green). It worked fine in the 'good' bike which is good news. i have the lankeleisi mg600 bike got a new controller and display screen but a error 10 coming up and getting no power to the throttle and pas checked the wires seems ok. Hi David, I have a BTWIN Original 900e Electric bicycle last night I parked it in an open space in I think due to rain it shows the error 70 in its display and its not working now, can you please let me know about the codes, which part of the cables should I check? Charge the battery within the appropriate temperature ranges. Stay up to date on latest releases, buyers guides, and more.. If the system locks, please restart the eBike System. endstream endobj 108 0 obj <>>> endobj 109 0 obj <>/ExtGState<>/Font<>/ProcSet[/PDF/Text]/XObject<>>>/Rotate 0/TrimBox[0.0 0.0 419.528 595.276]/Type/Page>> endobj 110 0 obj <> endobj 111 0 obj <> endobj 112 0 obj [/ICCBased 118 0 R] endobj 113 0 obj <> endobj 114 0 obj <> endobj 115 0 obj <>stream When throttle becomes unable to return to the start position. One or more hall sensor cables could be disconnected or damaged. If the hall sensor is loose or has silicone interferences blocking its connection from the controller to the motor core, then this error is likely to appear. The system is ebikemotion, here you can find the error codes and their meaning: https://www.ebikemotion.com/web/error-codes-reference/ It seems that there may be a problem with the battery connection, check out if all the cables are connected (mainly the one that goes to the back wheel) 2 vDubman900 3 yr. ago Monitor: The monitor screen is the main screen used in the app, which details battery life, speed, motor RPM, and even your battery life. The sensors of the battery pack got damaged. Alert Settings Can set reminders for water stops, food, when you reach max heart rate or the point at which the return route exceeds that of your battery life. Check out my gear on Kit: https://kit.co/kobEVisionFor the SMLRO ebike or any ebike with a E07 or sensor error, this is the fix :)Honeywell sensor: https:/. I have had a error code that shows itself on my ebikemotion app while riding. Download the Ebikemotion app, available on the Apple App Store or Google Play Store. Copyright 2012-2022 EBR Electric Bike Review, Inc. Also operating under the name EBR. So, lets find out the common errors and their codes. 107 0 obj <> endobj We recommend an iPhone 5S or newer, as well as Android 5.0 or newer for a smoother experience. Battery connection problem. Both low voltage and over voltage protection can cause an error. Uncomplicated, painless, and very sleek. Speed or Torque Sensor Error The speed or torque sensor errors can get some errors as they have been overused. Shop our Selection of Bikes with Ebikemotion Drivetrains, I just bought an Orbea and downloaded the ebikemotion app. If error persists replace charge point. Bikes ready for 48-hr dispatch. The beauty of this system is that you are fully in control of how much assistance is offered at all times. Switch your electric bike off and wait for 10 seconds. Check cables and connect charger. We would encourage you to try all three out and see which works for various terrain. Pink flash/Coloured Flash - If the LED alternates between flashing pink and other colours this indicates the bike has entered 'demo' mode. Adam, 0000003701 00000 n This article gives you more insight on how to fix electric bike error codes with some quick solutions. Check wires in the motor connector carefully, push the wires in all the way to make sure they are connected properly. Seems as though it will start now but shuts down momentarily. Current sensor damaged. You can specify a maximum heart rate limit and when this threshold is reached the motor will automatically kick in to provide assistance. 0000030374 00000 n I am trying to understand the relationship between Cycling Modes and Assistance levels. Usually, an ebike light will be flashing, displaying error codes as a warning to bikers that something is wrong with the system and needs fixing. Users can select a point on the map and either add it as a midpoint to your route or as your final destination. I need to update this post. Is this a faulty control box by chance. With any error, the e-bike started flashing. >3.DHrxmYI@mKyOv\6) \xXgi^/GfQQhl DtZh[9VgAw9J;ATs?y/G;'L^P4SknV1&@H@2.QGk*I01bdD Bj}.Zrso J) |XiJg@"cM4,j=(ED8(eK24,j7s5PKGX*jTBn'L0oiV New component detected not associated to this eBike system. We've got you covered with our in-depth e-bike operation guide. Sounds like a need to make a third trip back to Evans to see if they can update the firmware. 0000002866 00000 n HUMoIcrJc FdEEv(K@z^u~KpEj>qu%%_qzw?OCpo~,I~r#$/EupxP,Js'fs^_&O\~7/XT&'7vnw).3A_#R)TB5z What is it? At times this error can be linked to the internal controller or the motor. The MAHLE X35 employs a slimline Panasonic battery that is fully enclosed within the downtube and gives our bikes their stealth looks. For any error, your electric bike will flash a light indicator or display an error code. I took the bike to a local shop that promised they could work on the firmware. 0000030681 00000 n Electric bike error codes are manufacturer-generated values that represent a particular fault in the bike. Change the state of the Demo Mode to Activated mode. The cable DUCEXTGCUWIRE is an extension cable, the cables can be ordered from Ebike motion direct. I have had a error code that shows itself on my ebikemotion app while riding. One of the most common questions we receive about our Ebikemotion-equipped bikes is what each color signifies in the IWOC ONE controller. We use cookies to ensure that we give you the best experience on our website. If the problem persists, contact your eBike dealer. Continue charging. Yes, though the motor will only provide assistance up to 15mph, at which point (by law and as with all e-bikes in the UK) the assistance will cut out. Similarly, any heart rate transmitter chest belts must be Bluetooth (BLE) or dual Bluetooth/Ant+ enabled. My bike is a hot system sold by Hotstream bikes through Amazon. Please see below information from Ebike motion, the picture of the cable part code X35GCU is the main cable that has a USB socket incorporated into it, that is the cable required to update and fix error codes. An optional range extender is also available which can be charged away from the bike. EHZE*d[Q+{v`;Msw [o6m=o}z)K:1kh4h>MvvFUR&ctvNck6]5TLS|F}oWLcq)r1rF99,d;3"%p ]%p ]%p ]%p ]%kE^5xC'r1CN9s:t1C6lf0Cl1^ If there are, chances are youll have to take it to your local Orbea dealer to have them clear the faults. Solution: Turn off the system to cool down to the permissible temperature or let the drive unit heat up in case of low voltage. Monday - Friday: 9am - 4pmSaturday - Sunday: Closed, Then check input voltage (P03) through your, And Error code 07 does not always indicate a hub motor problem. Got a new Ribble e-bike and want more assistance with how exactly it works. I am delighted with the machine super fit. Orbea Gain M30 features an upgraded MAHLE Ebikemotion X35 Plus rear hub motor and an integrated Ebikemotion battery unit. If code persists, test with a new controller. xref Had to take it back to Evans and they changed it for a new bike (after a two week wait and a second trip to the store). Can anyone help me please The Mahle My Smartbike App in Motor Maps shows 3 (three) standard modes Eco, Urban and Sport. We showed the basic electric bike error codes, which can help you to get the exact issue. The three power assistance levels are pre-set to offer you a set amount of power at each level. The system integrates nicely, though the Google Maps bicycle route mapping software or the software found a cycling computer is sometimes better. But you should be able to fix common and minor faults in no time by following the guides above. You have turned the system on and the LEDs are now displaying a solid colour to indicate the amount of battery charge available to you. Hi, When connected to the bike it charges the main battery when assistance is not being provided. Monday: Closed If the error is not solved, replace the battery, Excessive switch temperature. In a similar vein, smartwatches are incompatible with the app if you require heart rate functionality. Leave the battery connected to the charger for 2 hours after the charge ends to balance the cells. If pressed again the unit will vibrate twice to let you know that no assistance is being offered. If the problem persists, contact your eBike dealer. If the system locks, please restart the eBike System. Sunday: Closed, 1352 White Pine Canyon Rd /5. Discharge the battery and then recharge it. Thanks I have the same problem with the ebikemotion iWok flashing pink on my Ribble bike. Belts can slip when there is too much friction or if the belt is over-tightened. If you've not heard of MAHLE before, they are pioneers in the use of environmentally friendly and energy-efficient technology in the motor industry. BEFORE you click the link, please ensure the following; Remember to power up the bike BEFORE opening the app! Pink Flash - There is an error in the system. Some common electric bike errors are- 1. Repeat the process described above to select level 2/Amber and level 3/Red. The Battery Pack voltage is not correct for this system. If the voltage value does not increase, check the connection and try another charger. Light Blue - If you are using the companion app and receive a notification on your phone the LEDs will briefly illuminate a Light Blue colour. 6YVL. Error code 10 indicates that hall sensor connector is not connected properly. These errors may affect the electrical system of the bike. So for any one running into this problem I might have fixed the issue. Home About Contact Blog Stepmom's Huge Exposed Titties - XVIDEOS.COM _TOP_ [WORK] What I Enjoy - 48, UK - 015-01 @iMGSRC.RU YOUNG Girl And MOM At Park, 4 30ish, 20170831_164610 @iMGSRC.RU The link above does not show all the error codes, at least not the one I got which is 201. With your e-bike purchase, you have the option to link to the MAHLE SmartBike Systems companion app. If the problem persists, contact your eBike dealer. It's a tendency practiced by many riders. If the problem persists contact your eBike dealer. A rider of 90kg, over variable terrain, can expect an average distance of approximately 60 miles from full. Sign up for in-stock updates and discounts! Even though getting error codes can be any riders nightmare, they are bound to appear anyway. You can buy the unit separately or replace it entirely in case of damage. Will be returning it to the dealer tomorrow. Ensure that the throttle is released and try again. There are a few things to look over here. Bosch Intuvia Owner's Manual. The male and female prongs should have a positive connection. Find out here. Bosch Active/Performance Line Charger Manual. https://www.ebikemotion.com/web/error-codes-reference/, https://raleigh.zendesk.com/hc/en-us/articles/360002547637-ebikemotion-error-codes-and-fixes. Turn compatible lights on/off (if fitted). A cable then exits the bottom of the battery and plugs into the charging port on the bike which is situated just above the bottom bracket. It will show electric bike error code 3. Title: VF - MAHLE - iWoc ONE - Quick User Guide (EN-ES-DE-FR-IT-PT-NL).cdr Author: David Tardon Barros Created Date: 2/11/2020 10:51:18 AM To turn off power assistance, simply double press the button to cycle through the green, amber and red assistance levels and release the button once it flashes white. To take advantage of the heart rate functionality, you will first need to link the app to a compatible heart rate device. Its no doubt that at some point, you may encounter one or some of the errors discussed above. The top-tube mounted button indicates battery life at a glance via a simple traffic light system. startxref Should it be necessary, we can also contact Ebikemotion who can remotely log into the bike and assist with resolving the issue. If you have previously registered with the older ebikemotion app you will still need to register. Avoid large power demands while this error is active to prevent deterioration. Solution: Turn off the ebike and remove the battery. I bought a Cannondale Treadwell ebike from Evans Cycles and right out of the box the bike didn't work, pink flashing light. Page 4: Ergonomy GAIN TECHNICAL SPECIFICATIONS ERGONOMY SIZE CRANK STEM HANDLEBAR * The handlebar size is centre-centre. The X35 motor system is light, powerful yet extremely compact. Also, when the software encounters and the connection interrupted. Save my name, email, and website in this browser for the next time I comment. People who use electric bikes often get some error codes on the display. This section is intended for developers who are debugging system errors. What electronic drive system does it use? 0000030299 00000 n I never got an email and I can create an account. The dealer can use any flash drive One charge cycle is equal to charging the battery from 0 to 100% once, 80-100% 5 times or 25 to 100% 3 times. This includes information on the IWOC ONE controller, GPS navigation basics, and pairing a heart rate monitor to the app. Copy the extracted update files (update_MUT.bin) to the new Drive Unit (MAHLE_UTOOL), which will appear on your computer, and safely eject the new drive on your computer. I found the meaning on this site: https://raleigh.zendesk.com/hc/en-us/articles/360002547637-ebikemotion-error-codes-and-fixes. Do I need tax, insurance or a licence to ride the e-bikes? Same issue with Cannondale Treadwell Neo, new bike, first charge, unusable - it goes back to the store. E-Drive system: Mahle Motor Hub drive 40Nm . Maps and Navigation Voice Navigation Advices - Turns on vocalized turn by turn navigation Show compass - displays a compass in the main page over the map section Map style - allows you to set it to Daytime (white background), Nighttime (black background), Outdoor (daytime brightness, additional colors), and Auto, which changes between the three settings based on your location. However, it is lighter and won't wear out the drivetrain components as quickly as the bb drive system. However, when it gets steep you may just need to crank up the power to keep pace with the group or conquer the climb. Regards, There is any number of factors that can affect what range an e-bike can reach. Clicking on the stopwatch icon opens up the activities section of the app. To learn more about the app and what it offers read our dedicated companion app blog here. He ordered from Amazon the SW900 ebike kit and 2000 volt battery. Therefore the throttle will have the same speed level/grade limit set on the PAS. Using the Ebikemotion companion app, there are a number of features to take advantage of, from auto-adjusting your bicycles assist based on heart rate, GPS tracking of your bicycle, and exact battery life left of the bicycle. Can you please explain if I am missing something here? I have a schuck 29 inch front wheel motor conversion kit that I have put on my 21 speed. Error codes can differ according to different brands.