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Overall service quality is outstanding. I look forward to welcome you for other great moments. Dear Gsilbe870421, Thank you for sharing your experience encountered at our resort. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. From the moment of our arrival to the moment we left the service at the hotel was impeccable. Kindness, being our moto, will remain our top priority to make you experience the beauty of Mauritius. Yes, guests have access to a pool, a fitness center, and a sauna during their stay. Yes, free parking is available to guests. Now HK$2,291 (Was HK$3,083) on Tripadvisor: Long Beach Mauritius, Belle Mare. I do not know from where to start we were travelling with 2 toddlers, 1.5y old and 3.5y old, staying at a villa on the beach for a week. I certainly look forward to the pleasure of welcoming you again on a next visit to Longbeach Mauritius. They dont realize when you sit down at breakfast. He made sure that we enjoy the hotel at the maximum and we certainly did. What are some of the property amenities at Long Beach Mauritius? We were welcomed warmly and were greeted with smiles and genuine conversation by all members of staff all week, from gardeners to management. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. Please see our partners for more details. A simple order of 2 iced Americanos and one green tea took 20 minutes and in the end we had 5 versions of Coffee (milk, sweet, iced tea) on the table and at last what we ordered after explaining the order to a restaurant manager. Lock in a great price for your next stay Get instant confirmation with FREE cancellation on all accommodations Free concierge service available when booking this property Thank you for your excellent feedback, which I will be delighted to share with my team. . What food & drink options are available at Long Beach Mauritius? The hotel is fabulous in many ways. By the way, if the option is to stay mainly in the hotel, and not hanging around in the island every single day, I think all inclusive option does worth it, but Ill be back to this during my comments. Thank you for staying with us and celebrating your birthday at our resort. Are any cleaning services offered at Long Beach Mauritius? Dear Guests, Many thanks for sharing your fantastic review concerning your most recent holidays through Trip Advisor. A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. The sea temperature is one of the best I've experienced. It is simply not 5 star. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. We are delighted to read that you have enjoyed your stay with us as well as the facilities and services offered, especially Mr. Vimal Rambhojun, our associate, who will be fully recognized for his outstanding performance. The beach is calm and like a carribean dream. Belle Mare . I am so glad to note that you did appreciate the overall services and facilities offered to you and the recognition of all our exceptional team members. Not quite a 5 star hotel ,but still a lot to recommend it. The team led by Christian could not do enough for us. No fresh juices (they can't make fresh orange juice, really?) They do engage a lot with the guests to ensure that the guests are happy and they have a very good guest follow-up process, where if anything is brought up to their attention, there is instant and proper follow-up. Shannon, from the Spa team, will be pleased to hear that she offered an exceptional treatment, and will surely be recognized. Conveniently located restaurants include Table d'hte Chez Mamie Sophie, Hasu, and Sunshine Fusion. We particularly loved the spacious, well maintained grounds, the international quality restaurants and the beach location. I guess it was reserved for someone else. These above mentioned concerns were raised to the Management for actions to be taken. Our Management connected with you all along your journey and hope we covered the above-mentioned comments as much as we could. To have the opportunity to improve your stay to a better one, we have shared your experience with the concerned team, who will take the measures to solve the mentioned points. It was really a pleasure to meet this Hotel in the Holiday over Easter. The hotel itself is beautiful in a spectacular setting. We regret to hear that our rooms condition did not match your expectations and wish to express our sincere apologies. Review collected in partnership with this hotel. We are delighted to be made aware that the team, the location, the facilities and the layout contributed at large to the success of your holiday. Warm regards, Christian Jaquier. Its 255 rooms are harmoniously arranged in three semi-circles with wonderful views over the crystal-clear waters of the lagoon, the coral reef and the Indian Ocean beyond. Which popular attractions are close to Long Beach Mauritius? They would see me caring my little one and run to give me a hand with my luggage or bring her. The whole team looks forward to the soonest opportunity of welcoming you back. We regret to hear that our rooms condition did not match your expectations and wish to express our sincere apologies. We do hope that aside these unusual shortcomings, you have had an enjoyable stay and that we would have the opportunity to welcome you back very soon for a unique experience. Long Beach, Mauritius is a haven of laid-back luxury, with traditional Mauritian hospitality and an unforgettable idyllic setting for your five-star holiday to Mauritius. It's simply the little things that make the subtle difference. This place is truly amazing. Dear Guest, It fills me with great pride to learn of your great experience here at Long Beach Mauritius. We are a family of frequent travellers and I can assure you that the food is beyond any expectations. Next: the breakfast buffet. What food & drink options are available at Long Beach Mauritius? Yes, guests have access to a pool, a fitness centre, and a sauna during their stay. I certainly look forward to the pleasure of welcoming you again on a next visit to our resort. It's the best experience ever and for sure will visit again. Thank you for staying with us and celebrating your birthday at our resort. Bedspread and decorative pillows were saved. You have to go there and do your vacation in this Hotel. The food at each of the restaurants was amazing but special mention needs to go to Elvis at Hasu who looked after us beautifully; Rohan who booked us our fabulous Valentines meal and Celine who took great care of us all week at breakfast and lunch. (We were here 12 years ago and it was a different experience) I dont want to hear another apology, I want things to work and just have a relaxing time. Does Long Beach Mauritius have any great views? We had to extend our stay due to cyclone Freddy which could have been stressful but the whole experience was managed perfectly with as little disruption as possible by the management. We were just beyond tired but it seemed like "the right hand didn't know what the left was doing" (and some simply dont care because I asked for the manager and nobody took care of that) and excuse were made. There are plenty of toys, activities, anything that you can think about. I don't want excuses and apologies from several people- just someone who is taking care of an issue in an efficient and guest centered way and taking complaints and concerns seriously. See more questions & answers about this hotel from the Tripadvisor community. Tripadvisor gives a Travelers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor. We had to extend our stay due to cyclone Freddy which could have been stressful but the whole experience was managed perfectly with as little disruption as possible by the management. Looking forward welcoming you back very soon. Maybe at least this here reaches the management. Once, the lady teaching water gymnastics saw me having my child in my arms and bringing a drink and went out of the pool to help me! The swimming pools, the morning yoga, the entertainment, spa, restaurants, kindergarden they are all really much beyond expectations. There are more places to choose from in the, Frequently Asked Questions about Long Beach Mauritius. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. LONG BEACH MAURITIUS - Resort Reviews & Price Comparison (Belle Mare) - Tripadvisor Africa Mauritius Flacq District Belle Mare Belle Mare Hotels Long Beach Mauritius 5 454 reviews #3 of 7 resorts in Belle Mare Save Share Coastal Road, Belle Mare, Mauritius 41601 011 230 401 1919 Visit hotel website E-mail hotel Check In / / Whether you desire to discover the mysterious underwater world and its vibrant marine life, experience the water from a boat, or make the most of the shallow lagoons . Variety of restaurants and quality and selection of food exceeds expactions. All the best wishes for them. I certainly look forward to the pleasure of welcoming you again on a next visit to our resort. Finding excuses instead of solutions and in the end trying to make the guest dealing with it- that is simply not what you would call guest service. I certainly look forward to the pleasure of welcoming you again on a next visit to our resort. It's simply the little things that make the subtle difference. Dear Guest, I would like to thank you for staying at our resort and also for taking the time to write a review of your experience. It took five times to get a simple black iced coffee, my napkin was dirty, there is only one kind of cheese..it is simply not a five star breakfast. Book Long Beach Mauritius, Belle Mare on Tripadvisor: See 5,523 traveller reviews, 7,341 photos, and cheap rates for Long Beach Mauritius, ranked #6 of 11 hotels in Belle Mare and rated 4.5 of 5 at Tripadvisor. Real opinions. I would definitely return to this hotel. Sincerely yours, Christian Jaquier, First of all- the staff is very friendly and some are excellent. Our kids spent a bit of time at the kindergarden and we were able to feel how much care and attention these ladies were giving to the children. Well, the staff simply made our experience beyond perfect and treated the bride and groom wonderfully. Diving and snorkelling are 'must-do' activities, as are kayaking, paddle boating, water skiing, windsurfing and glass-bottom boat tours. See more questions & answers about this hotel from the Tripadvisor community. The hotel was nice, not great, just because it isnt a great hotel. The sea was really cool, and I learned how to fly sailing boats. Next: the breakfast buffet. We have been blown away by our recent visit to Long Beach Resort. Dear rebeccamZ6293QU, Thank you for staying with us, your trust in Long Beach Mauritius and taking the time to share your feedback. We do hope that aside these unusual shortcomings, you have had an enjoyable stay and that we would have the opportunity to welcome you back very soon for a unique experience. This is the version of our website addressed to speakers of English in South Africa. We do hope that aside these unusual shortcomings, you have had an enjoyable stay and that we would have the opportunity to welcome you back very soon for a unique experience. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Your feedback is a great source of motivation for us as we try to achieve even higher standards of service and care. Tripadvisor performs checks on reviews. We regret to hear that our rooms condition did not match your expectations and wish to express our sincere apologies. But the final random act of kindness was as we were leaving, our transfer to the airport didnt turn up so the hotel swiftly arranged one of their cars. Also the room does not look like in the pictures. A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. Definitely recommend this resort. Fantastic food and very friendly staff. Own or manage this property? Everyone has space to play with kids without being over crafted by some others. A simple order of 2 iced Americanos and one green tea took 20 minutes and in the end we had 5 versions of Coffee (milk, sweet, iced tea) on the table and at last what we ordered after explaining the order to a restaurant manager. No pressure! I work in tourism and I would have at least offered a compensation for that day and I wouldn't have sent someone ahead who couldn't do anything about the process anyways beside apologising. Which room amenities are available at Long Beach Mauritius? I decided to go to Mauritius for my honeymoon, and Mauritius and Long Beach for the Christmas season were amazing. Prices are the average nightly price provided by our partners and may not include all taxes and fees. We look forward to welcoming you back to your home away from home in the not so distant future. The Residence Mauritius View Hotel 3,549 reviews 1.9 miles from Long Beach Mauritius Free Wifi Free parking Special offer Visit hotel website All Inclusive 2022 Ambre Mauritius View Hotel 8,637 reviews 2.0 miles from Long Beach Mauritius Free parking Beach All Inclusive 2022 LUX Belle Mare View Hotel 8,505 reviews Really, do not miss your chance visiting this place. The only recommendations I would have to the hotel management is that the staff often looked "under the water" and still would smile and take care. Our kids spent a bit of time at the kindergarden and we were able to feel how much care and attention these ladies were giving to the children. We are glad to hear that you had an enjoyable stay with us. Best regards, Christian Jaquier, Hotels near Aquacity Belle Mare Watersports. We've just returned from a beautiful family holiday at Long Beach. Merci Long Beach, Dear Guest, Thank you for choosing to stay at Long Beach Golf & Spa Resort during your most recent trip to Mauritius and for your amazing reviews with us through Trip Advisor. Didnt rate the breakfast experience very highly as there was a bottle neck by the egg section which caused a bit of a crush. May be you can release some pressure from them :), Dear Evelina G, Thank you for choosing the Long Beach Mauritius for your family trip and for sparing some time to share your experience about your recent stay at our property. It is a very well thought hotel, architecture and facilities wise, offers a great choice of restaurants and overall activities, the food is Excellent, both choice and quality wise, the team always there to make sure that everything meets your needs and very good presence of management, who are much around to ensure that all is going well. In response to your concerns, we regret that the service was not up to your expectation. The first 2 coffee tabs are for free, then you have to pay (where else on the globe in a five star?). They have a great formula to cater for, Dear Francois, Many thanks for sharing your fantastic review concerning your recent stay at Longbeach Mauritius through Trip Advisor. Thank you for mentioning our team member Shah Alam, who will be fully recognized for his great service. Please rest assured that we have taken your constructive feedback on board and will ensure that all our guests will only get the very best in all aspects of their stay. We stayed in a family suite which was beautiful and well proportioned to give us all plenty of space. The staff were mostly really good and very helpful, though sometimes requests were either ignored, forgotten or lost in translation. The personal service we received was outstanding; any small niggles we had were promptly and efficiently sorted out. team. (The light doesnt work in some of the lamps in the new room, there is only one bathrobe for 2 guests). We also got our room finally at 4 o clock pm (we arrived at 9 in the morning- promised to get a room by 2 pm) after several issues and changes and stayed without our luggage the entire day. Also a great barman and waiter. Your satisfaction is the greatest reward of the team and certainly will act as a source of motivation to perform even better. Thank you for your review once again and for being our ambassador. Anahita Golf course one of the best. Real stays. May be you can release some pressure from them :), Dear Evelina G, Thank you for choosing the Long Beach Mauritius for your family trip and for sparing some time to share your experience about your recent stay at our property. His customer service is excellent and his kindness is beyond expected. It is always a pleasure to read that our guests are satisfied with the service, the layout and the location that we provide at our Resorts. Our days at the Long Beach Mauritius were intense full of, Dear Guests, Thank you for your Fantastic comments about your recent holiday at Long Beach Mauritius and the time spent to share them on Trip Advisor. When we arrived they tried to tell us that it was the agencys fault and we should deal with it. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Which popular attractions are close to Long Beach Mauritius? Claim your listing for free to respond to reviews, update your profile and much more. Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. Yes, guests have access to a pool, a fitness centre, and a sauna during their stay. Eventually i don't regret spending my birthday there. But the final random act of kindness was as we were leaving, our transfer to the airport didnt turn up so the hotel swiftly arranged one of their cars. . Also i want to say some especially and limitless greeding to the really nice Team at the Pool Bar. Long Beach Mauritius, Belle Mare: See 5,780 traveller reviews, 7,650 candid photos, and great deals for Long Beach Mauritius, ranked #6 of 11 hotels in Belle Mare and rated 4.5 of 5 at Tripadvisor. The room we were promised in the end had maintenance issues out of a sudden and we had to move to another one. Looking forward welcoming you back very soon. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I can only but recommend this hotel as much as to people who want to be their own, as to families and couples. Its a beautiful hotel with immaculate grounds and is right on the beach. Warmest regards, Christian Jaquier. Book Long Beach Mauritius, Belle Mare on Tripadvisor: See 5,490 traveller reviews, 7,316 photos, and cheap rates for Long Beach Mauritius, ranked #6 of 11 hotels in Belle Mare and rated 4.5 of 5 at Tripadvisor. The Long Beach Hotel had various activities and honeymoon privileges. The only recommendations I would have to the hotel management is that the staff often looked "under the water" and still would smile and take care. golden nectar. But several are just not trained. Thank you for your appreciation, excellent rating and high recommendation. Sincerely yours, Christian Jaquier, First of all- the staff is very friendly and some are excellent. The sea was really cool, and I learned how to fly sailing boats. My son saw some Paw Patrol toys and they were happy to rent them to him (for free) to play during our stay. We look forward welcoming you back very soon. The team led by Christian could not do enough for us. Kindness, being our moto, will remain our top priority to make you experience the beauty of Mauritius. I wished that she was living closer to where I am but we will surely be back. We shall surely share your comments with the whole team which shall definitely act as a boost. It was a great experience with Hotel Long Beach. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Find out more. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Payments made by partners impact the order of prices displayed. Once, the lady teaching water gymnastics saw me having my child in my arms and bringing a drink and went out of the pool to help me! Do not miss also to treat yourself well at the Spa. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. Facilities were quite good but some in need of TLC. Rooms are, Dear Guest, Thank you for taking the time to share your feedback. Best of luck Hotel Long Beach, Dear Jubair786, Greetings from the Long Beach Mauritius!