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From the moment we walked in the door. Hospitality/Catering. We suspected that the party of businessmen near us seemed more promising to the servers, TIP-wise. Spilled drinks. Listed on 2023-02-28. The opening was planned for fall of 2020 but was delayed . The Ruth's Chris owner, RSCH Operations, Inc., is set to appear before the Worcester License Commission on Thursday morning to request licenses to serve alcohol and food, and provide entertainment, according to the agenda. Apply Join or sign in to find your next job. Shivan was our server. I wouldn't bother wasting your money. Ruth's Chris Steak House in Worcester serves the finest USDA Prime beef available, broiled at 1,800 and served on 500 plates, so your steak stays hot, juicy and delicious from first bite to last. Price excludes tax and gratuity. The experience last night was just ok. Our server was very friendly and polite, but overall service poor. Kinda nutso. Cocktails were expertly made and the wines by the glass were very good. Had to scrap it off and try very hard not to get any on my over cooked mediocre steak! We have our regular server there and felt a little guilty having found a place closer to home. MonThu, Sun 4:00 pm9:30 pm We had a 5 star visit and would highly recommend the location in Worcester!More, Christmas Eve gathering of friends, some from near Springfield and others from the Boston area so a Worcester restaurant was a good middle ground. Paired with Rombauer Cabernet Sauvignon The material on this site may not be reproduced, distributed, transmitted, cached or otherwise used, except with the prior written permission of Advance Local. I had the Shrimp dish, very good with a glass of Chardonnay. Ruth's Chris Steak House - WorcesterResponded on February 16, 2023It's our pleasure to serve you and we hope that you'll be joining us again soon. Very quiet Monday (only one other party in the dining room) and still seemed like it took too long for plates to be cleared and water to be refilled. We were surprised the restaurant wasnt as packed as we thought it would be. Ruth's Chris Steak House has an expected opening of fall 2022, "maybe sooner," Norton said. Job in Worcester - Worcester County - MA Massachusetts - USA , 01601. Every business day, WBJ Daily Report will be delivered to your inbox by noon. I would absolutely get the filet again. Ruth's Chris Steak House has confirmed to WBJ it plans to open its location at 4 Mercantile St., Worcester on Aug. 1. Ruth's Chris Steak House in Worcester serves the finest USDA Prime beef available, broiled at 1,800 and served on 500 plates, so your steak stays hot, juicy and delicious from first bite to last. Charles Bruen: (888) 766-7860. In Massachusetts, Ruths Chris Steak House has locations in Waltham and Boston. Ruth's Chris Steak House - WorcesterResponded on January 21, 2023Sarge, hospitality is a source of great pride for our company and when a guest feels that he or she has not received the service that is the hallmark of the Ruths Chris name, we take those assertions seriously. We hope to welcome you back in again soon! Cheesecake for dessert was fantastic! Founded in New Orleans back in 1965, Ruth's Chris Steak House expanded from a single Big Easy eatery to a worldwide franchise with more than 150 restaurants spanning the globe. The restaurant will also have a patio seating up to 40, according to the application. Plans for the Ruth's Chris were revealed in August 2019. I ordered from Ruth's Classics menu, which was a perfect amount of food. We believe in treating our team like family and providing an environment where you can be yourself and grow professionally, while delivering . The Worcester Ruth's Chris Steak House location has been in the works for nearly three years. Wines by the glass were good as was the fine service. The front room is the main dining room, with several comfortable booths. The food was incredible. Steak Houses American Restaurants Take Out Restaurants. However, there was no good reason for a delay of ten minutes for three of our party to get their desserts after four of us had been served ours. COMPENSATION: $18.00 per hour. Our waitress Jennessa was fantastic! Truly. Since Ruth's Chris was founded in 1965, the most important ingredient in our recipe for success has been a team of hard-working people with a passion for creating special experiences for our Guests. Ruth's Chris Steak House Dishwasher Denver, CO Easy Apply 13d $18.00 Per Hour (Employer est.) We had a great new year's eve dinner with the family. The Worcester County Commissioners presented a proclamation to Debra Stevens, director of community health nursing for the Worcester County Health Department, recognizing February as Children's Dental Health Month and the Worcester County Dental Center (WCDC) in Berlin as a cornerstone of community health for its role in helping area children establish a lifetime pattern of. Ruth's Chris Steakhouse is an American restaurant founded in 1965. It was uncomfortable. The potatoes au gratin were disappointing. He was dressed very nicely, but was not friendly and was not very organized. One of the bartenders asked if we were from the area and that was the extent of the conversation for the entire time we were there. The food and service were excellent. Ruth's Chris opened recently in Worcester, and I made a reservation at this well-known chain. The Worcester Ruth's Chris, 4 Mercantile St., is open Sundays through Thursdays from 4 to 9:30 p.m., and from 4 to 10:30 p.m. on Fridays and Saturdays. My baileys and coffee - coffee was not fresh and I could tell it had been sitting for a while. 4 Mercantile Street, Worcester, MA 01608 The waitress took my drink before I was done with it (still half a drink left). Job specializations: Restaurant/Food Service. Since Ruth's Chris was founded in 1965, the most important ingredient in our recipe for success has been a team of hard-working people with a passion for creating special experiences for our Guests. Our privacy policy, To ensure the best experience on our website, articles cannot be read without allowing cookies. Ruth's Chris Steak House specializes in serving USDA Prime steaks, each seared to perfection,. more. The lobster tail was so over cooked it wasn't edible. We were eventually told someone would be right with us and the manager showed up some minutes later chewing food. 9 Thank WINEandTRAVEL . Even though we had reservations, we had to wait for another 20 min to be seated. Join to apply for the Server role at Ruth's Chris Steak House. Reservations are recommended for large groups. We look forward to welcoming new guests, as well as those who are already familiar with and passionate about our brand.. Best steak ever! We believe that the quality of our service, atmosphere, and food make us one of the finest high-end steakhouses anywhere, and we wish you'd left with a better impression of the value of our offerings. I highly recommend Ruth Chris for a special occasion. He didn't let us know our servers name. Thank you! Ruth Fertel opened the first Ruth's Chris in New Orleans in the 1960s and the restaurant was originally called Chris Steak House. The bread pudding was loaded with raisins, and a vanilla Jack Daniels whiskey sauce. I'm tapping out! The host left the menus on the table and said "your server will be right over". After another 3-4 minutes he brought us over to a table in a room dedicated to small gatherings and there was already a party of 12 in the room. Today, there are more than 150 Ruths Chris Steak Houses, including 20 international franchisee-owned restaurants in Mexico, Hong Kong, Taiwan, Tokyo, Aruba and Canada. Compensation: $6.75 per hour. The Worcester location will be the fourth Ruth's Chris in Massachusetts, joining Boston, Somerville and Waltham. Would you please send your contact information, including your name and a phone number in a private reply to us? Our bill was $245.00. Our waitress went the extra mile to make sure everything was great. The food was great and the restaurant is clean and nice place to have a great family celebration. Please consider sending us your contact information, including your name and a phone number, so that we may directly address your concerns. She asked if it was a special occasion - we said it was. Ruth's Chris Steak House is also on schedule to open in the fall of 2022. I put in notes to please bring a chocolate cake with happy birthday on it. In the heart of Milan, right above the ancient Roman site and a stone's throw from the Basilica of Sant'Ambrogio, be sure not to miss, the Leonardo da Vinci National Museum of Science and Technology: one of the places the Milanese are most fond of, one of the most . Ruth's Chris Steak House is an Equal Opportunity Employer. Ruth's Chris Comes to Worcester and it's Fantastic! Community Rules apply to all content you upload or otherwise submit to this site. He didn't clear the other two settings at our table. That was the last we heard about it - not sure why she bothered to ask. He didn't wait until we sat down to hand us the menus. We told him the name that the reservation was under. Please send your contact information, including your name and a phone number. COMPENSATION: $15.00- $17.00 per hour. I've been to Del Frisco's multiple times. Estimated $53.3K - $67.5K a year. Even though your first course arrived before your cocktails, we're glad to know that you enjoyed your evening with us. This can take a few The service was very friendly, but erratic. We're glad to hear that you enjoyed your evening with us. The atmosphere is great, the food could not have been better but it was the staff that made our visit perfect. We had a nice long dinner to celebrate my Moms birthday. Outstanding steaks. No one checked or asked if my filet was cooked to my temperature request. The nationally-ranked restaurant is expected to open in the downtown space next fall. Ruth's Chris Steak House - WorcesterResponded on February 21, 2023Thank you for taking the time to share your comments. Long enough for us to be concerned about the service overall, and what earned them only three stars. Our server, Jaden, was very professional, friendly, and efficient. View the menu and reserve your spot. We made a last-minute reservation at this new steakhouse and were pleasantly surprised to find they were able to seat us. Also ordered a baked potato, which is enough for two people, comes with real bacon bits, sour cream and butter. Address Worcester, MA. I also called the day before and the person who answered advised they see this on the reservation and noted. WORCESTER Ruth's Chris Steak House plans to open a restaurant in Worcester, according to the upscale restaurant's second quarter financial report. Service was better this round. Ruth's Chris Steak House 3.8 Restaurant Manager. Note: your question will be posted publicly on the Questions & Answers page. Boiled white potatoes with melted cheddar cheese on them. The restaurants hours will be Sunday to Thursday 4 p.m. to 9:30 p.m., Friday 4 p.m. to 10:30 p.m. and Saturday 5 p.m. to 10:30 p.m. I advised the server and he was kind enough to take an appetizer off, but not the point. We had to ask for bread and butter, my husband's drink refill and for the check. Say In the bar area which was nice, but our table was right at the servers station so was a little loud, but still fantastic. Not happy considering the price tag. He didn't wait until we sat down to hand us the menus. Ruth's Chris Steak House announced its newest location in Worcester, which is now open for business. Dancing for joy? Thank you for taking the time to leave a review, and we hope to have the chance to serve you again. You should definitely go here, but not cheap. I gave her 20% out of habit but wouldve given her much more had she just treated us like she treated the table next to us. They love welcoming guests for the first time to share the tradition of fine hospitality with food served on 500 . Food. Best Steak House in Worcester, MA | Ruth's Chris Steak House food & drink Our Story GIFT CARDS Private Events Promotions Order Now Reservation Worcester 508-492-0525 4 Mercantile Street, Worcester, MA 01608 Get Directions Set Location Open for Business Dine-in, takeout & delivery available. Tried to get in with 8 people on NYE but the manager never called back. No one asked if our meals were satisfactory until we were almost done eating. The prices are steep, but the food is well worth the cost.More, Christmas Eve. One of the bartenders had a neck tattoo. Ruth's Chris was founded 57 years ago in New Orleans by Ruth Fertel. The steak was good. Made many mistakes. This is a great addition to Worcester, and hoping it lasts because of the upper end prices.More, This location just opened and we were so disappointed. The hostess asked for our reservation and directed a host to seat us. Fri, Sat 4:00 pm10:30 pm The food itself was pretty good but the entire dinner took forever and the ambiance was definitely not great. The front room is the main dining room, with several comfortable booths. Thank you! Thank you for the review. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Ruth's Chris Steak House - WorcesterResponded todayThank you for your candid feedback. 2023 Advance Local Media LLC. Ruth's Chris Steak House is a popular restaurant chain that originated in New Orleans. We Bartender, Restaurant, Guest Report this job Apply Bartender Found in: Jooble US - 6 days ago Olive Garden Worcester, MA Big disappointment. The atmosphere was great. password ? The 8,250-square-foot restaurant includes three main dining rooms, one of which can be used as a private boardroom for business meetings, a bar and high top tables, an outdoor patio and a private dining room. #RuthsChris. Ruth's Chris Steak House This is how it's done. But she took care of it and was top notch and her service, thank you Stephanie. So that we can work to make things right, please reply directly with your contact information, including your name and a phone number. As to the foodit was nothing short of fabulous. We plan to return with a large family party in about 8 weeks. Service was also excellent, although we went pretty early before prime time. No one greeted us at the front desk for over 5 minutes. I would absolutely get the filet again. Restaurant, Kitchen Helper. We believe that the quality of our service, atmosphere, and food make us one of the finest high-end steakhouses anywhere, and we wish you'd left with a better impression of the value of our offerings. Thank you for taking the time to share your comments. For the price, I was not impressed. A new upscale steak house is coming to Worcester. A food runner came over to us with a to-go bag and said "Did you order this? I mean itwas an empty desk and no one said one thing to us - including the servers walking by. . Full job description available here: Ruth's Chris | Food Runner (ruthschris.com) NOTE: The information here does not constitute a contract, express or implied. My husband and I came here for Valentines Day and we had a wonderful experience. But we noticed that there was no conversations between the staff and the customers at the bar. While we are happy to hear you enjoyed your steak, we are concerned that the rest of your experience fell short. It took forever for the drinks to arrive. VERY HIGHLY RECOMMENDED, the sidewalk, making for an unusual and interesting sight. Ruth's Chris Steak House - WorcesterResponded on January 11, 2023Thanks for taking the time to leave us a great review! 5 - bumping into each other, no one designated to take care of which guests. She hired an all-female single mothers staff and included her own recipes in the menu. The lobster bisque tasted like salty flour paste without a trace of lobster. But only one person at the front door???? Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. We appreciate your taking the time to leave a review, and we hope to be able to serve you again. The Seared Ahi Tuna with cucumber and a mustard-beer sauce is amazing sushi quality and a great way to start. It was very busy, but Patrick was a fantastic server. We felt so cared for, on Christmas Eve. As part of the pre-opening celebration of the new location, the company raised $6,458 as a donation to the Worcester County Food Bank. "Ruth's Chris Comes to Worcester. The appetizers were undercooked, extremely small portions for the cost and my childrens fries with their steaks were also a very small portion. This place is on the upper end of the price spectrum for a decent steakhouse. There's also a small well-chosen wine list by the bottle. If you purchase a product or register for an account through one of the links on our site, we may receive compensation. After no one came to our table to greet us for 10 minutes we got up and went to the bar - which had open seats. Ruth's Chris Steak House - WorcesterResponded on February 16, 2023Thanks for joining us for Valentines Day. By clicking submit you are agreeing to our cookie usage and Privacy Policy, This website uses cookies to ensure you get the best experience on our website. We appreciate you bringing your concerns to our attention and will work to ensure this doesn't happen again. Ruth's Chris. Five gripping discoveries at Milan's Museum of Science and Technology. First Course: Chicken Pot Pie This is certainly not the experience we aim to provide nor how we wanted our food to arrive to you. Ive been 3 x in 3 weeks and Im going again on the 13 th. Ruth's Chris Steak House Worcester General Manager Matt Williams and RVP Brian Nelson hold a donation check for the Worcester County Food Bank. The bread pudding was loaded with raisins, and a vanilla Jack Daniels whiskey sauce. If you purchase a product or register for an account through one of the links on our site, we may receive compensation. So that we can learn more, please consider replying to us directly with your contact information, including your name, and a phone number. Service was great. Jack was helping him as well. Sides: Brussels, creamed spinach, lobster Mac and cheese, and mashed potatoes. He clearly had too many tables to look after. Go to Boston or Providence. First name. Ihope the place makes it in Worcester. Our steaks are served sizzling in butter - specify extra butter or none. We waited a very long time for our bread, our drinks, our entrees and she kept forgetting things. I have tattoo's, nothing against it - just not the place to show it off. We hope to welcome you back in soon! 15. Thank you for such a great dinner experience! The prices are steep, but the food is well worth the cost. Cheesecake for dessert was fantastic! A server walked by to the other table twice and never said a word. He sat us at a table with this other party in the room. Food was good but nothing special. Merry Christmas! - Another outdoor dining option and a new neighbor for The Mercantile in downtown Worcester is opening this summer. The Filet Mignon was outstanding and give you plates that you eat off that are scorching hot (which I was warned 3 times and still managed to touch the plate --- brilliant.!) One of the bartenders had a neck tattoo. Ruth's Chris Steak House Claimed Review Save Share 9 reviews #93 of 319 Restaurants in Worcester 4 Mercantile Street, Worcester, MA 01608 +1 508-492-0525 Website Open now : 4:00 PM - 9:00 PM See all (25) RATINGS Food Service Value Details Meals Dinner View all details about Location and contact 4 Mercantile Street, Worcester, MA 01608 Website Thank you for the great review! Most people expect a higher level of service when you dine at a pricey restaurant like this one. Make a reservation Treat Yourself to an Everyday Celebration Since 1965, we've stuck to the same recipe for success that was created by our founder, Ruth Fertel: perfect steaks, warm hospitality, and good times that never stop rolling. I get the quality but I think it's a bit expensive. Private party facilities. Service was very attentive. The Sacramento location offers a special Sunday brunch menu. One of the managers, Paul, stopped by various tables to make sure all was going well. We are sorry to hear this and would like to speak to you further. Get the news and information you need from the award-winning writers at WBJ. Ruth's Chris Steak House - WorcesterResponded on January 11, 2023World-class hospitality is at the cornerstone of everything we do at Ruth's, and for that reason we are so know you enjoyed your experience. The food was consistent and very enjoyable. Ruth's Chris Steak House. The potatoes au gratin were disappointing. COMPENSATION: $6.75 per hour. Worcester is lucky to have a Ruth's Chris in town! 17840 North Dallas Parkway, Dallas, TX 75287. With 5 bartenders on - this was crazy!!! We waited for eight minutes to be greeted at the door. A food runner came over to us with a to-go bag and said "Did you order this? Location is good and parking at night was only $3. Plans for the upscale steak restaurant were announced in August 2019, but the pandemic delayed the . Ruth's Chris Steak House - WorcesterResponded on February 22, 2023Thanks for choosing us for your birthday celebration. WORCESTER, MA The opening of a Worcester Ruth's Chris Steak House is likely near, with the owners set to appear before a key city board on Thursday for a license to operate a restaurant. This is an area of town that has really been built up. Ruths Chris offers its guests a one-of-a-kind experience whether theyre celebrating a special occasion or enjoying an intimate dinner. There's also a seasonal outdoor patio along the Mercantile Center plaza. Thank you for such a great dinner experience! The stuffed mushrooms were undercooked and were missing crab, tasted just like bread crumbs with butter. It seemed everyone truly enjoyed working there. Ruth's Hospitality Group now operates about 150 steakhouses across the world, and also owns the Mitchell's Fish Market chain, which is mostly spread across the Midwest. We will definitely be back. Sarge, hospitality is a source of great pride for our company and when a guest feels that he or she has not received the service that is the hallmark of the Ruths Chris name, we take those assertions seriously. The Worcester Ruth's Chris, 4 Mercantile St., is open Sundays through Thursdays from 4 to 9:30 p.m., and from 4 to 10:30 p.m. on Fridays and Saturdays. CLOSED NOW. Doesn't make much sense. But only one person at the front door???? I wouldn't bother wasting your money. It was a Sunday night at 6:10pm. Ruth's Chris Steak House - WorcesterResponded 3 days agoThank you for your candid feedback. We strive to provide the highest and finest quality with regard to both food and service, not to mention hospitality, much like Ruth would have done herself. We are honored to bring this new Ruths Chris location to Worcester and serve the community and those that live in and around the area, said Matt Williams, general manager of the location, in a press release. A server walked by to the other table twice and never said a word. Fertel began franchising the restaurant in the 1970s, but it didn't expand nationwide until the 1990s and early 2000s, when the private equity firm Madison Dearborn Partners bought a controlling stake. There is a level of professionalism that was not being met. The upscale steak house is located in the Mercantile Center in an area that has seen major culinary developments lately including a moveable Harpoon beer garden and The Mercantile, a multi-floor bar and restaurant with a rooftop deck. It is too bad, but this location of Ruth''s Steak house does not meet up to the standard of fine dining. Thanks for taking the time to leave us a review! During the pandemic, Norton said, he renewed 100,000 square feet of leases primarily at Mercantile Center, which is currently 88% leased. "My wife and I go to 111 Chop maybe 2, 3 times a year.