They are powered by AC/DC voltage. However, if the issue persists, cycling the power might be the best options. Registration is done physically at the thermostat. iComfort Mobile Setup application are available for IOS 6.0 and higher (App Store) and Android 4.1 and higher (Google Play) iHarmony zoning system (2 - 4 zones), Lennox iComfort Equipment Interface Module (catalog number 10T50) (connects the iComfort S30 to non-communicating indoor and outdoor units. I have done two full-resets on the orbi but that didn't make any difference. %%EOF Even if youre not familiar with all of these codes, you can still use them as a guide for troubleshooting your homes heating system. 0000002026 00000 n Free shipping for many products! You may be able to get your system working with some DIY Lennox thermostat troubleshooting. Otherwise, we got nowhere until I tried the following trick that I read elsewhere on this forum. 339 0 obj <> endobj Installed by company yesterday. View the "My System" tab 3. It has worked flawlessly with my old router for the 8 months that I had it before getting the orbi. After replacing the batteries, see if the thermostat operates. Use our selector tool to find the perfect heating and cooling products for your comfort needs. The iComfort S30 is the ultimate way to control your comfort. Looks like we're having trouble connecting to our server. For more information go to https://www.lennox.com/products/comfort-controls/thermostatsWe truly appreciate your questions and comments. Sometimes a connection is tripped (similar to how a hair dryer might cause a connection to be tripped, for example) when thermostats or other electrical equipment are connected. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'climesense_com-box-4','ezslot_4',112,'0','0'])};__ez_fad_position('div-gpt-ad-climesense_com-box-4-0');With a simple setup and user interface, the iComfort is easy to use. If this is not the case, move on to the next step. Check whether other devices in your home can connect to the network. enabled, youll see only one knob to control the single set-point for the desired temperature. The Lennox thermostat is an intelligent device that monitors temperature and humidity levels in your home. from anywhere using a remote Internet connection via computer or personal communicating device. youriComfort Wi-Fito your wireless network. Please keep sending your suggestions to consumeraffairssocial@lennoxind.com or @AskDaveLennox on Twitter*Continued use of GPS in the background can dramatically affect battery life. Below, weve listed some of the most common thermostat problems and tips on fixing them. If the sensor has switched off when you check the safety switch, you should seek the help of local HVAC technicians immediately. Make sure it is properly aligned. 0000003949 00000 n needed. %%EOF Then, recycle power. According to the alert code, some of the system units connected to your Lennox iComfort thermostat have failed to communicate with the device for more than three minutes. ^UxF0Xy_F_BCKa}5?saW=w+[}|ELVsy F#+`71&tzb$y-)gh@VYKsKs) lkL}#y the following: Upon initial registration as a first time user, you will need to follow a few simple M pl The "Wi-Fi" button in the bottom left corner provides access to the Wi-Fi setting screen. Choose a family snapshot or a photo to complement your dcor. I just spent an hour working my way up the levels of the Lennox customer support and I finally got to the top guy. Learn how to fix your frozen condensate drain. Is it possible the Lennox unit tried to connect to the backhaul channel, which would make the Orbi think it's a satellite? Most of the time, this issue involves bad wiring. How do I enable my wireless connection to work with the iComfort Wi-Fi thermostat? This home environmental control system also supports: Wireless bands 802.11b, 802.11g and 802.11n, Lennox wireless point-to-point connection to other Lennox Smart Hubs in home and other mobile devices running Lennox applications. Wireless Connection. The good news is that it is possible to get the screen working again. Dust inside and around it with a, If you can access your ductwork, check for damage, clogs, or holes at joints. Make sure it connects to your Wi-Fi network and not another one nearby. When you receive an alert, the devices home screen will display the message. WdtUY[ I+}j> Z?+SA/>] FS&G:zs6i%,E/x}4x/A. inU4p/xex3v501)$5r c\u$SD*9O(XI2rWl),W=)6N)c?VX9:;avXI)p5fTwhFndUb7A2>Lak~a[g~gB=_2, ', SZ;g"Gd')XbH%x}:v7\YCP LTRJ Registration takes a few steps at the thermostat as well as on your computer. E Go to the setup tab and perform the setup configuration again. Looks like we're having trouble connecting to our server . hy pUB"dnn7,\@23@ `vY,K-k9 N$wfyRWSz*U5PVZnm%%?E~;g5$/QYGb=A#_@Yjm]njUZYB(i~?m #WQ Replace the batteries in your Lennox Thermostat by removing the old ones and adding new AAA alkaline ones with the correct polarity. 0000000016 00000 n iComfort S30, E30, and M30 Thermostat Support iComfort Wi-Fi Touchscreen Thermostat Support Wireless Connection Your iComfort thermostat must be connected to your home's Wi-Fi router before the app can control the settings. How much does the iComfort Wi-Fi mobile app cost? The thermostat will automatically search for Wi-Fi networks in your home. All rights reserved. Align the terminal screw blocks with the thermostats thermostat after replacing the batteries. This topic has been closed to new posts due to inactivity. Even if you have tried a different way, it is time to investigate your heating and air conditioning equipment if they are separate. A Lennox iComfort Thermostat not in configuration mode has been discovered by an unknown device. !$. $E:O ?h Do_?%3q7Q&Tnn{a/sw2}Qjjl#E]GmQHQt{xHKvi7M#Ku/b5^"x. The image was a screen shot of the Orbi "app" network diagram. If your thermostat is blank, there are ways to troubleshoot this problem so that it doesnt happen again. The CBX40UHV and CBX32MV air handlers are as well. Before turning the equipment back on, ensure that the diagnostic mode matches the real system functionality. Check the operation of the heat pump. Away Mode sets the thermostat for energy-saving system operation How to remove non-communicating equipment, How To Install iComfort S30 Smart Thermostat, How to reset the iComfort S30 and equipment, How to control different Zones on iComfort S30, How to find the Model and Serial Number on iComfort S30, How to select humidification controls on iComfort S30, How to set up a schedule on iComfort S30, How to setup away and smart away mode on iComfort S30, How-to Enable Allergen Defender on the iComfort S30 Thermostat, How to access installation report for dealers on the iComfort S30 thermostat. Try dragging a knob up or down along the horseshoe to adjust your set-point. The batteries might be dead, in which case the thermostat would not be able to turn on. If youve tried all the ideas above and checked out Lennoxs thermostat troubleshooting resources, it may be time to call a pro. Or, if you prefer, a technician can handle the troubleshooting for you. 0000072679 00000 n Ensure you set the new battery correctly and replace the cover before powering the thermostat. You can also manually add a Wi-Fi network by pressing the "Other" button. website from any web enabled device and control your iComfort Wi-Fi thermostat. After initial registration, select the"My Account"link in the upper right corner of the website and Verify for any additional messages or codes that might be interfering with the systems regular operation. The tstat went blank (first generation S30). Yep, still shows as a "not connected" Satellite. ". Lets find out. Try connecting again, but position the smart hub closer to the router. If any wires are missing or have lost voltage, check the i+, i-, c, r, and ohm wires. nAjaY4]7Bjv7v/%;HP?>s:bZ}Xtv >N4z&}S=0S&F5&] Q!f``Kc3!C]f{9HA'| fZG&I0h,ix6XnP ZcH0DM uJDE" 15qXP#%11](08A/#"dUhltyx0t[PnJJ%pE' _C$x*'!eg8-M@Zet-LIg! zIqJ-Y]&[Wi,@@ D#{u^i[%D! )yW;cAls.JWOt>d\E#H8j5tvO {j,-fI5E|L:,aL^%{:G,-Yu your system along with his or her contact information. Where it says connected to router and connected to internet but not connected to server 'we're working on it' it could say under that 'be sure date and time are correct'. $320.00. What have you tried so far? Your thermostat plays a vital role in the comfort of your home. Copyright 2023 Apple Inc. All rights reserved. Home". When the Wi-Fi connection is re-established, the triangle goes away. It may be collecting dirt inside, in which case you should use canned air or a gentle artist brush to clean it. 0000010319 00000 n 0000002415 00000 n The router is set to dynamic IP and shows its IP as 68.110.114.225. Difficult to set up for internet. For more details on your thermostat's features and setup, consult the following resources: Now you can enjoy even more flexibility and control with the iComfort E30 Wi-Fi-enabled smart thermostat. Double-check all DEVICE connections for incompatibility if the problem persists. 6/] Hm|e%K^|vb'c:hg(RL lL Check your breaker box. Looking for the iComfort Wi-Fi thermostat? `dWX{e>c{W1V:V =>~O7WuM55]::h;>xkB,GLZBc{ d\y]z?l:l- cv?}ALZ'496X! ke\Bmi,.r x]:mtbL(,&F4{oc'i;IT2 t. Maybe Lennox could add that message on the connection screen. Once the email is received, click on the link to begin the registration process >g[&g?=OGl+ F2d,_G^#qc{/h? The orbi keeps trying to read the thermostat as a Satellite. If the problem persists, reconfigure the system. 0000004517 00000 n The Lennox iComfort is a smart thermostat that monitors and adjusts your homes temperature even when youre away. When we clear the condition, the system will delete the code. You will restore your programming. 0000025668 00000 n Still need help? hb```,B cg`a"pI^ Aa c#*K vfFEfelL`xA15CyR,8OnpxcCY^b9/{iN1 )q=~*)h* S ?`..I\W@x6gblulWX{FW6\tOy}P6$Kt-mh3m}y~=ZW d9 0000026267 00000 n 0000002201 00000 n qf3D_"+3X|&zpy~9N`O>cDTU^\|s)GBZ&L(!2+qJvA/~97YGNrR.NmV'Z]u@ <7tI=V8\@u)m30K*h%mzzXpCx{c5I"~c{{79>>[kwN#T)sD5dd pHMky/ Cs= 9ZQ[GDPJ{7*+HQ~4HU@Xa. endstream endobj startxref 0000022113 00000 n Refresh your browser window to try again. you are away, Display live weather alerts and a five-day forecast, With the iComfort Wi-Fis advanced diagnostics, the thermostat will send you @"Y([ d7rp05'{&o,Q3d883 )3!Tz Before calling a specialist, troubleshoot some simple issues with your thermostat. At HVAC.com, our writers create solutions that put you in control of your HVAC system. to my account? Firstly, if your thermostat is not functioning, check the batteries. Currently, the Lennox SLP98V, SL280V, and EL296V furnaces are iComfort-compatible. IF the thermostat is NOT connected how is the Orbi even seeing it??? Check for miswiring and loosening connections between the stat, indoor, and outdoor units. endstream endobj 762 0 obj <>stream I restarted the tstat with little button on the left; it rebooted and said Cannot connect to smarthub and went blank again. No clue. It is also possible that you have connected the thermostat to the incorrect network. Has a factory reset and setup from scratch been performed since last update? The iComfort Wi-Fi thermostat can make your home feel warm in more ways than one. and fill in the additional information. ==BufM~{DQYsnta^ m?)^3wZm`T"B*u%*@G2PtJ9S7r, 0000003846 00000 n This home environmental control system also supports: Wireless bands 802.11b, 802.11g and 802.11n, Lennox wireless point-to-point connection to other iComfort S30 Smart Hubs in home and other mobile devices running the iComfort Thermostat Remove the extra equipment if the thermostat is equipped with an outdoor sensor and an indoor sensor, and check the wiring. If it is at the top, I would be tempted to "Forget" the satellite and see what happens. What should I set my thermostat to in the winter? It is time to replace your thermostat if it has expired. It can be frustrating when its not working, and you cant control the temperature. The indoor unit, damper control module, equipment interface module, or outdoor unit might malfunction. PBL P@ |%h@VU0)))5@VYT *R 4X3Z L>0:4ta`eam^,?00%3do^ |SV57p`yQ!%>6 W g_$sjf8` # You should be able to trust in the work performed by any professional that comes to your home, so always look for a Lennox-Certified service technician to handle any of your heating or cooling needs. This article will help you identify which of these applies to you and how to go about fixing it. Reboot your Wi-Fi router. Before you can use your iComfort portal, you must register your iComfort thermostat. You can access themyicomfort If necessary, repair the turn the breaker back on. If your system is in heat/cool mode, youll see a red knob for controlling the heating set-point and a blue knob for controlling the cooling set-point. The Lennox iComfort App allows the user to control their HVAC system from anywhere in the world as though they were standing in front of their own thermostat.App Features Adjust and view your house temperature from anywhere in the world Edit and view your thermostat schedule Smart Away Mode* uses the location on your mobile phone to detect when the house is empty and automatically change the temperature to a more energy-efficient setting. 2023 HVAC.com a Magenta Technologies LLC Company, All Rights Reserved, Frozen condensate drain: how to fix it yourself, https://www.hvac.com/troubleshooting/frozen-condensate-drain/, Should you cover roof vents in the winter? This home environmental control system also supports: Wireless bands 802.11b, 802.11g and 802.11n, Lennox wireless point-to-point connection to other Lennox Smart Hubs in home and other mobile devices running Lennox applications. How does the Lennox thermostat normally connect? 616 0 obj <>stream steps. edit your information. for assistance. 0000002008 00000 n The Lennox ComfortSense 7500, on the other hand, is powered by batteries. Here are some troubleshooting tips: There is more than one thermostat in your house, including a thermostat, an indoor unit, or an outdoor unit. the myicomfort.com website. C/C>"OI:-e&)ufkbsp1K63_syDHUrlOi/X/*3z+mJ$$ s^bfC&l3_zOuJ!D^ynV`U aN.)R-@'"w/n A|e?0|)iY7{,E@csg:d4URW2buZ'DEUDru%Xe#(O{}/$MIWxCpq}7|U,^`rn0csX ^^Rj5y?NAznv?kqc6p2H R+'FfynO+w#P nZsi.~yn* _ph"^#Yj8 @?^ bBqqzp\^Y*{9Nq* O8r>-|Pe1$ GY_q_ ` l It is also possible that you have connected the thermostat to the incorrect network. Make sure the power to the thermostat is on. The following article will outline what steps you can take to get your home screen back up and running again. Looks like we're having trouble connecting to our server. Pros, cons & considerations, https://www.hvac.com/troubleshooting/should-you-cover-roof-vents-in-the-winter/. \KcV}xT+3BXg'2*Z _=G2N49O$El8k4-cJ0&@7i Eb]39g9 Every thermostat is unique, but a typical lifespan which is about ten years. @uPhh,Dd}QJP+2J@B0#aA These Lennox thermostat troubleshooting resources can help you identify parts as you attempt to fix your system. If the issue persists, clean the system by reconfiguring it. features are not available until connected. How do I add a new iComfort S30 Smart Thermostat to my existing account? (I would also be reluctant to mess with it since the thermostat is "working".). comfort and overall system performance, Use voice commands to control your HVAC system with Amazon Echo or Echo Dot devices, Compatible with Apple HomeKit for home automation, Use voice commands or touch to control your HVAC system with Google Assistant compatible speakers or hubs, Compatible with IFTTT for home automation, Themed screen savers on the 7" HD color touchscreen are designed with graphics that tell you what weather conditions are like outside, Allows you to use your voice to control your HVAC system, Provides current outdoor temperature and a five- or seven-day forecast, Automatically emails alerts to homeowners and dealer if the system needs service or maintenance, Monitors all of the system components and uses advanced diagnostics to identify the issue, Monitors indoor and local outdoor conditions and uses the AC or heat pump to automatically remove excess humidity to create a more comfortable and healthier home, Programmable schedules save energy when no one is home, Reminds homeowner when it is time to change the filter, Automatically changes between heating and cooling to keep the house comfortable in spring & fall, Large, easy-to-use display with adjustable brightness, Shows how long the heating or cooling system has run, Uses the location services on the homeowners phone to detect when they come and go, adjusting the temperature accordingly to save energy and maximize comfort, Creates a schedule using Smart Away geo-fencing capabilities and homeowner inputs to maintain comfort when the home is occupied and help save energy when it's not, Adjust one setting that takes into account multiple factors such as temperature and humidity to make the home feel the way the homeowner wants it to, Like Auto Changeover, the system automatically decides between heating and cooling, but requires just one setpoint, Works with whole-house humidity-control systems to adjust the home's humidity level, Control all thermostat functions from anywhere using a mobile device, Monitors the air quality and pollen levels of local ZIP code and automatically turns the fan on to clean the home's air when outdoor levels are high, Summarizes the performance of the system for the day and hour and sends monthly summary emails showing month-to-month heating and cooling usage comparison and active service alerts. Select the setup tab, then start and validate. 0000027608 00000 n (\~#>UFA w!y-#.{8P^^etykeQ61={6gss]6-G[zzyy;p/C_7bfp_`{[_XW~[]|y|P3Wj Wait five minutes. hbbd``b`N@ H !c Check whether other devices in your home can connect to the network. ago Turn the furnace back on. 269 0 obj <> endobj endstream endobj 759 0 obj <> endobj 760 0 obj <> endobj 761 0 obj <>stream xref 0000003710 00000 n It may cause your furnace to stop running when the weather is chilly! This app is designed to be used with the Lennox iComfort S30, E30 and M30 Thermostat. the homeowner from anywhere using a remote Internet connection via computer or personal communicating device. Remove the old battery and insert a new one in its place. When high levels of pollutants and allergens are detected, the fan automatically turns on to keep the homes air clean PureAir is a whole-home solution that means cleaner air in every room and every breath. Ensure the breaker is off and the cover is removed to troubleshoot a non-responsive thermostat. endstream endobj 343 0 obj <>stream Battery issues or incorrect settings might cause problems. Step 3: My Systems: Enter your home information. endstream endobj startxref LENNOX Wi-Fi Home Programmable . Turn the breakers back on. There are two possible causes of this problem. My lennox iComfort S30 will not connect to my Orbi network and I think this may be why. hVkOHqWT!A .6|pIb# =wN Our product reviews and recommendations are researched and backed by real buyers and industry experts, not dictated by our partners. 6 months, tried to reset several times, rebooted router as well Answered in 6 minutes by: HVAC Technician: BillyHvac BillyHvac, Journeyman HVAC Tech Category: HVAC Satisfied Customers: 26,442 The Lennox Comfort S30 and ComfortSense 5500, for example, do not require batteries. The Lennox iComfort S30, E30 and M30 thermostat doesn't just control temperatures like a conventional thermostat, it automatically adapts to individual lifestyles and to the changing environment to help deliver th Wi-Fi owners. this is the part I don't understand.."The orbi keeps trying to read the thermostat as a Satellite. 0000002866 00000 n Don't have iComfort S30, E30 or M30? 0000000716 00000 n There may be other alarms/codes if the equipment cannot communicate. Select your network from the list of available networks or enter it manually if it does not appear in the list Enter your wireless network password and press "Connect" to complete the connection process If your thermostat will not connect, contact your Lennox dealer or call 1-800-9-Lennox for assistance. Can I install an iComfort Wi-Fi thermostat Save yourself the bother and expense of calling a repairperson by trying these suggestions first. A Lennox-managed local network is independent of the actual physical network it is running on, and it can operate over the home Wi-Fi network or over the Smart . 0000002052 00000 n This appears to be the workaround: -Instead of selecting your wifi network (SSID) from the populated list in the iComfort, scroll to the bottom and select "OTHER" and then manually type in your network name (SSID) and manually select your security that is set on your SSID (WPA2, etc), and then it should connect. The Lennox iComfort S30, E30 and M30 thermostat must also be connected to your homes Wi-Fi router before the app can control the settings. 0000013695 00000 n 0000014085 00000 n I'd like to now go into the SSID list on the iComfort and then select my SSID and see if it connects that way (instead of the workaround way of manually building the SSID), but I'm not messing with it. We hope you'll join the conversation by posting to an open topic or starting a new one. You should switch them out regularly. It gives you the option of uploading a personal photo to use as a screensaver. it does not appear in the list, Enter your wireless network password and press, Enter your email address in the space provided, Wait for the registration email to appear in the inbox for the email address you 0000023463 00000 n Other Lennox equipment can work with the iComfort smart thermostat with an equipment interface module. :28 F 2mHH ) _@DDq>"F? G4,<4#zto:$.77q~XYyDmJ? Copyright 2018 Lennox. 0000022475 00000 n With the touch of a single button, reduce system use and energy consumption when just registered product. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. We provide quality connections between homeowners who need HVAC help and top-rated pros who get the job done. You can also use the + and - buttons that appear. emails if your system needs service or maintenance, Set your iComfort Wi-Fi to a predefined schedule or customize it based on your schedule, Set up the Wi-Fi connection between your thermostat and your wireless network, Follow these simple steps to enable remote access. ", Insight Service: Content Filtering. You must verify three things before removing the batteries from your thermostat. Go to Top. 0 If you are dealing with a problem related to your Lennox ic comfort thermostat, it might be due to one of the following reasons. To access your alert and reminder settings: 1. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. 0000056645 00000 n Lennox has a troubleshooting tool on its website that may help you identify and resolve issues with your thermostat. iComfort thermostats provide several different check codes that signify certain conditions within your heating system. Installation should only be performed by an authorized Lennox dealer. well there ya go.great job.now go have a drink and enjoy your lennox.say away from the appif you feel the problem is solved you can make this thread as such. That's correct, the Lennox is the same. !~GKP ;j"{-F$7N. Q $6]0bQ$\@V>@k`m%FAGDP1 0tb0 (9@I)bK`P``Nk`0`H``K``q ) ej`p]2Pr dbq* epJ J&ALps *W d?PbhIC,ePR`` Z&` L Lr` L I had an issue with a NETGEAR WiFi dongle connected to my satellite dish box. For help completing the registration, visit the support page for the thermostat you own: Your iComfort thermostat must be connected to your home's Wi-Fi router before the app can control the settings. dealer nearest you, call Free shipping for many products! {R BHEvG%07IElX2(Bg:'/~A] av[>WV5k-ENMco_#n4&,K@)x. I bet LOTS of people are still scratching their heads on why their stat wont connect. Server, not I've been on the phone with the dealer that installed the system and Lennox support. j1JBDf3uz~?]wO}qZ{^}io7ZjXOfo+,]PX Rn}s? xref a better way to check would be to simply go to the lennox at the wall and click and click to settings and somewhere in there it should show you the SSID its connected to. -` I think the original poster is good to go. hbbd``b` Ha@1HLAW+HB$$L ` e``$w 18 & Check out our Comfort Matters blog articles on this topic: It's easy to find an expert Lennox Dealer who can help you make the most of your HVAC system.