the card range not supported by the system

XML root node should be vspaccess. If you do have the merchant number on your account, then please contact our customer services team as there may be an issue with the set up of your Sage Pay account. All VendorTxCodes should be unique. Only zero or positive integer. The request was unsuccessful. Does a summoned creature play immediately after being summoned by a ready action? The VendorTxCode has been used before for another transaction. The payment requires authentication, Token system does not support this. You will be able to locate the required Protocol and Integration guidelines for each solution under the Downloads section on the Sage Pay support web site. so the proper error codes can be logged. The bank did not respond within an acceptable time limit. The Billing Address contains invalid characters. You are only able to refund in the same currency as the original transaction. The number of authorisation attempts exceeds the limit. Please note that this only applies to Deferred transactions. italian sayings about love and life. 3D Secure rule not added. Please check to ensure that a Failure URL is being provided with each transaction as this is a required field. You will need to make sure that you are sending the correct values for example: 123.45 4567.89 0.34 12.30 but not the values 123.456 4,567.89 .34 12.3 Check your code to ensure you are formatting the Amount field correctly. Also here is some document on how to fix the problem you are having right now. You will also need to send only the large card numbers that are being displayed on the front of the customers card within this field. The deferred transaction has been successully released and will be sent for settlement. Any current video adapter will meet this spec. (Running ubuntu16) My card is listed on the supported GPUs list but cuda says it can't find any cuda capable devices. as the VPSTxId, which uniquely identifies a transaction to the Sage Pay system, is generated by us and returned back to you. You will need to ensure that you have the equivalent merchant account set up with your acquiring bank in order to handle the type of transaction you are attempting to process. Please email support@sagepay.com with this error. The Customer Name contains invalid characters. If you are wishing to accept American Express, JCB or Diner cards, it is likely that you will need to contact these merchant acquirers directly to obtain a new merchant number. The server received an invalid response from the upstream server while trying to fulfil the request. The Card registration has been successful in exchange for a token. The RelatedVendorTxCode should always contain the original VendorTxCode of the original transaction against which you are attempting to perform your REFUND, REPEAT or AUTHORISE. Fraud screen detail does not exist for this transaction. If you have not requested that you are wanting to use the Form solution and attempt to post a transaction registration you will be presented with this error message. The surcharge xml contains a fixed value with the incorrect number of decimal points for the currency. ##### is an invalid date format. Cannot refund mobile transactions for this acquirer. You may need to zero pad your subnet mask so that each number block contains three digits. Please check the related transaction is a AUTHENTICATED transaction. e: A black screen should appear. Unable complete transaction due to resubmission of authorisation request by client. The card type you sent in the CardType field is not active on your account. whose number you've supplied in the CardNumber field. If you are providing a value which has more that 10 characters then you will receive this system message. Do roots of these polynomials approach the negative of the Euler-Mascheroni constant? The required service is not available or invalid. The ClientIPAddress format is invalid. The card number that you have entered cannot be validated and/or identified by the Sage Pay systems. The Authorisation has been declined by the bank. 3D accelerator card is not supported! This can be done within the My Sage Pay admin area under the Account administration section. The first step to resolving this issue is to identify if the shopper has made an error when they have entered the card number when making the payment. Please ensure that you are posting this field with each transaction and that you use the correct value. You must also ensure that there are no spaces within this card number. In the new Run window popped up, type msconfig, and hit Enter. Try a different card" solved. One or more of the specified already exists for the merchant number/currency combination. If you submit a value which is not in line with the ISO 4217 codes or is not set up on your account, you will get this system message. Please check your code to ensure you are only sending REFUND in a currency that matches the original payment. Find centralized, trusted content and collaborate around the technologies you use most. The FailureURL field must contain a Fully Qualified Domain Name and page reference pointing to the externally visible page on your site which your customers can be returned to if a transaction fails. Refunds are not allowed for this payment type. The Card Range requires 3D-Authentication, its not supported by the vendor. This system message would only be generated if you are using the Direct integration method and the issue number field which you are submitting to us is incorrect. The following language code(s) are either not valid or not supported: . The TxType field (also called PaymentType in very old protocols) should contain the type of transaction you wish to perform. Connect and share knowledge within a single location that is structured and easy to search. Cannot authorise this card. If this does not resolve the issue, then please email the vendorTxCode along with your vendor name to our customer services team to investigate further. The storetoken value is invalid, If a value is supplied, should contain either 0 or 1. You will need to check that you are sending the correct SecurityKey of the original transaction in this field. Please try a different card. A valid ##### value is required, this should be either ##### or #####. You would have received this system message if you have not provided us with the correct value within the VPSTxId field. The original transaction was carried out by a different Vendor. This system message is generated if the amount field contains any other characters than numerics or is not correctly formatted to the correct number of decimal places for the specified currency. Initialise the console without deleting save data. If a value is supplied, should contain either 0 or 1. A Postcode field contains invalid characters. All issue numbers must be entered exactly as they appear on the card, without spaces (either 1 or 2 digits). Any other values that are passed will result in this error message. The Card Type selected does not match card number. The NotificationURL which you have provided is not recognised by the Sage Pay servers and therefore we cannot send you all the transaction completion information. Currency fields should contain 3-letter ISO 4217 codes e.g. If the monitor page indicates that there are no issues, please contact us for more information. The card is a Visa Electron or pre-paid Visa Debit card. These are 3 letter codes that will notify Sage Pay of the currency for the transaction. The transaction would has failed due to the fraud rulebase which you have set up onto your account. If you are using your Simulator encryption password you will receive this error message when posting to the test or live servers. Accepted values for the CardType field are: VISA (Visa Credit), MC (Mastercard Debit and Credit), DELTA (Visa Debit), UKE (Visa Electron), MAESTRO (UK & International Maestro), AMEX (American Express), DC (Diner's Club), JCB (Japan Credit Bureau cards) and LASER (Laser cards). Cannot complete request. Perform the steps mentioned below and see if it helps. If you do not have the relevant merchant number on your account, we would recommend that you contact your merchant acquiring bank to set up. Unfortunately, you will not be able to perform a REFUND against this transaction as it has been fully refunded already. It is likely that you are submitting several email addresses which is therefore generating this system message. The Amount you are passing has more digits after than the decimal point than is allowed. The Sage Pay system will cancel your transaction as default and present you with this error message after the third failed attempt. Furquim, 597 - Bonfim Paulista, Ribeiro Preto - SP c: Add this ending to the target field: dxlevel 91. d: Run the game. If you receive this message, a code related error has occurred on the Sage Pay systems. The following are the supported graphics cards: Intel Iris Plus Graphics Intel UHD Graphics Intel Iris Xe Graphics The request was well-formed but contains invalid values or missing properties. There is a problem with the details that have been entered for a European Payment Type. Should not include leading zero's, and only include values in the range of 0 to 255. The vendor does not match with the vendor who registered the token. Cannot create a token from a token transaction. If you have received this system message, it is likely that you are incorrectly supplied the Start date. Sexta, 26 de novembro de 2021 You will need to ensure that your crypt string contains a Fully Qualified Domain name and page which will allow us to return the customer back to a visible Failure Page on your site once the transaction has been registered as unsuccessful. The Sage Pay system has a maximum and minimum acceptable transaction value which are 100,000GBP and 0.01GBP respectively, with approximate equivalents in other currencies. Check the content of the field you passed to ensure the e-mail address is valid. vegan) just to try it, does this inconvenience the caterers and staff? The total value of all REFUNDs can never ever exceed the original transaction value amount. You must always check your code to ensure that you are providing a valid identifier within the VendorTxCode field for all transactions. Your transaction registration POST must contain an Amount field specifying the total value of the transaction that needs to be authorised. Any URL's which are longer will generate this system message. Requested Range Not Satisfiable : The request included a Range request-header field, and none of the range-specifier values in this field overlap the current extent of the selected resource, and also the request did not include an If-Range request-header. You may also get this if you send fractional values to currencies that do not have minor units (like Japanese Yen, JPY, which only accepts whole number amounts). The Sage Pay service that you are attempting to contact does not exist or is currently unavailable. f: Alt+Tab to a popped up window name 'Message" which contains the following. The email address provided was not recognised by PayPal. The encryption method is not supported by this protocol version. Is it possible to create a concave light? What is the problem? Used sbupdate to generate unified UEFI kernel image and used efibootmgr to register the kernel image. There are a few different reasons that you might get this response when a payment fails: Some debit cards require a PIN to be entered. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. The Authorisation attempt was Declined by the cardholder's card-issuing bank. The Amount value contains a decimal point. The certificate must be valid, based on the computer system clock (not expired or valid with a future date). Surcharge not allowed on this payment system. You will need to ensure that you have entered the full card number correctly and only those numbers that appear on the front of the card and try again. Please use mobile device to refund transaction. The MM and YY values should also be valid month and year numerics, for example the MM values should only ever be between 00 and 12 and the YY values should only ever be between 00 and 99. The TxType requested is not supported on this account. Please contact support to re-enable this functionality. In this case, you will need to use another card to make the purchase. You will need to check that this field is sending the correct reference. You are attempting to POST a transaction to Sage Pay using a Vendor account that has been closed. You can only RELEASE or ABORT a DEFERRED transaction. It may also be worth checking to make sure that there are no spaces being passed (as this will be considered as a character) and also that the next value within the protocol is being separated by an ampersand (&) within your transaction registration. Please reveiw the information your server is posting to the Sage Pay server. The CV2 value can be found of the back of the signature strip for most card types and will consist of three digits whereas an American Express card type will consist of four digits and this will be situated on the front of the card. The value, if supplied, should contain either 0, 1, 2 or 3. This can be used to describe the goods being purchased or the nature of the transaction. Every transaction registration that is sent over to the Sage Pay systems must have its own unique VendorTxCode. Learn more about bidirectional Unicode characters. 4021 : The Card Range not supported by the system. This could be due to several reasons such as funds not being available, spending limit may have been reached or bank account has been closed. If this card number can still not be validated by the Sage Pay system you will need to use a different card type in order to proceed with the transaction. You will not be able to perform a RELEASE or an ABORT against any other payment type other than a DEFERRED transaction. You will need to check the Protocol for the integration method (Form, Server or Direct) that you are using to ensure that you are sending the correct value in the TxType field. Please check our system monitor page to ensure there are no current issues and that our servers are processing transactions as normal. The Vendor or Vendorname format is invalid. Only whole numbers of Yen are acceptable. An Authenticated transaction which is unable to be 3D authenticated will be registered and stored by us. You will need to ensure that you do not submit more than the maximum of 255 characters within this field. A transaction is unable to be registered without this information. The Authorisation was Declined by the bank. 4. A valid value is required,this must be value between 0 and 100000.00. Success! Troubleshooting an "Your card does not support this type of purchase" error: Is it a debit card? You will only be able to perform a VOID against a transaction once. Only zero or positive decimal values, to 2 decimal places. It should be less than 40 characters long, contain only letters and numbers and match the value passed in the original transaction. 2) Obtain a newer video card that has firmware fully compatible with UEFI. Transaction not in paypal registered state. You will need to check your code to confirm that you are posting one of the following three values only: E for e-commerce, M for MOTO or C for Continuous Authority. Follow the steps to solve this issue . The CardNumber field should only contain numbers. Returned when a transaction is declined or rejected. The Transaction was Registered Successfully with Sage Pay. You must ensure that you are sending no more than 50 characters within your transaction registration POST and if the cardholder's name is longer than this you will need to send the first 50 characters only. This will be required if you have AVS turned on within your Sage Pay account. There is a problem with the details that have been supplied. You will need to check your code to ensure that your server is sending a valid e-mail address which does not contain more than 255 characters in length. If you are posting over a VendorTxCode that has been used for a previous transaction registration for a successful transaction against your account you will be presented with this error message. You will need to ensure that you are using the correct Form encryption password that has been registered to your test and live Sage Pay accounts. The expiry date of the card that you have entered on the payment pages is in the past. This URL must be http:// or https:// and be less than 255 characters long. The crypt string has been encoded incorrectly. The VPSProtocol value is outside the valid range. The Authorisation was Rejected by the vendor rule-base. The server has refused to fulfill the request. 3. the card range not supported by the system In case your SD card is missing a drive letter, click on the 'Add' button. The GiftAid flag is invalid. If you believe this account should not be closed we will be able to investigate this issue further immediately. You will need to check your code to ensure that your server is not sending more than 10 characters within this field. Please ensure that you are sending the correct value in the TxType field. Please look into the content of the field and ensure you only pass values to the allowed number of decimal places for that currency. Similar results when you try and use an active card on the test.sagepay. The DeliveryFirstnames value is Too long. You need to ensure that you always send a value within the RelatedSecurityKey field when sending an automated REFUND, REPEAT or AUTHORISE request to Sage Pay from your sever. The vendor account does not support direct refund. This system message is only generated if you have integrated using the Direct method where you are collecting the card details to send across to Sage Pay. The CustomerEMail field, if supplied, must contain a valid e-mail address which is less than 255 characters long. Should be between 2.00 and 2.22. No further action required. Please check you code. Per HTTP spec that should be okay. This will always be 16 characters or less, and only contain letters and numbers with no spaces or unusual characters. You will need to contact the Sage Pay support team to inform them which Vendor account you were using when this error occurred. If a card ExpiryDate value of 1509 was passed this would generate this error code. Disconnect between goals and daily tasksIs it me, or the industry? Your original transaction registration should always contain a description field which should contain a brief description of the transaction being performed. The Currency is not supported on this account. The DeliveryAddress field, if provided, can only contain a maximum of up to 200 characters. We also return to you the 2 digit Decline Code from the bank. A credit or debit card number must be entered in the card number box provided on the payment screens. The GiftAid field specifies whether you wish to apply gift aid to the transaction. You will receive this error message when a transaction has been rejected due to either your AVS/CV2 rulebase or the customer has had three failed attempts to correctly enter their card details. This system message would only be generated if you have integrated using the Direct method where you are colleting the customers card details to send across to Sage Pay. You will need to ensure that your code is not sending invalid characters. By clicking Post Your Answer, you agree to our terms of service, privacy policy and cookie policy. Why is this sentence from The Great Gatsby grammatical? This value should be alphanumeric and 38 characters in length. The ReleaseAmount larger the original amount. Staging Ground Beta 1 Recap, and Reviewers needed for Beta 2, Accept Payments online and store credit card info, SagePay Test transactions are always Pending, say Failed in MySagePay, Sagepay Test Environment apparent limitations, Confirmation email is not populating on Paypal (pay by card) with sage integration, Sagepay Pi - Error: 3364 (Card on File is not supported for one time tokens), Programmatically determine if Sagepay card details form is incomplete, Sagepay direct upgrade 4.0 does not open 3d secure page in live mode, Identify those arcade games from a 1983 Brazilian music video, How do you get out of a corner when plotting yourself into a corner. You will need to check your code to ensure that you are entering numeric values only and that no letters are being passed over. The only way to prevent this from happening, would be to remove or relax your current rulebase, however this would apply to all your transactions. You will need to ensure that the card number that has been entered on the payment pages is a valid card type. Why do academics stay as adjuncts for years rather than move around? Please refer to the Sage Pay Integration and protocol guides to ensure this is being passed. The VendorName is invalid or the account is not active. You will need to check your code to verify the SecurityKey from the original transaction to which you are attempting to send your REFUND, REPEAT or AUTHORISE request to. We could not process your message, please check your integration settings or contact the support team. Some debit cards require a PIN to be entered. HTTP Version Not Supported : The server does not support or is not allowing the HTTP protocol version specified in the request. If you are using our Direct or Server integration methods, the Sage Pay system will only accept registration POSTs from servers whose IP Addresses have been registered with us. The ContactFax field, if provided, can only contain a maximum of up to 20 characters. Facebook devised a manual payment system to address the problem. If you are providing a value which has more that 200 characters then you will receive this system message. Your code should send only the first 100 characters if your description is longer than this. Client IP address is restricted by the vendor. The only exceptions that can be provided as characters along with letters and numbers are hyphens(-), underscores (_) or full stops(.). The simulator saw the Vendor Name ''. You will need to check your code to ensure that you are not sending more than 255 characters within this field. The GiftAid field can only ever contain two values : 1 : Allow Gift Aid 0: Do Not Allow Gift Aid. 1) If video adapter firmware update is available, apply it. XML does not match the protocol. The VendorEMail field, if supplied when posting your transaction registration, must contain a valid e-mail address which is less than 255 characters in length. The TxType field should always contain the type of transaction request that you are wishing to perform including values such as PAYMENT, DEFERRED, AUTHENTICATED, REFUND etc. A valid is required. You will only be able to perform three attempts in order to gain a successful authorisation. A transaction is unable to be registered without this information. The request to Cancel an Authenticated transaction was successful. The NotificationURL field must contain a Fully Qualified Domain Name pointing to the externally visible page on your site. This error occurs if the Sage Pay system attempts to do something to a transaction that is not in a state where such an action is acceptable. If the card has expired it will need to be destroyed and a different card type will need to be used ensuring that the expiry date has not passed. Overlaps with an existing rule. Either the currency requested is not available for this payment system, or the supplied combination of currency and paymentsystem is not available for this vendor account. Any values provided which is not numeric will generate this system message. You will need to ensure that your crypt string contains a Fully Qualified Domain name and page which will allow us to return the customer back to a visible Failure Page on your site once the transaction has been registered as unsuccessful. You will need to ensure that you are passing a valid amount formatted to the correct number of decimal places for the chosen currency. The PaymentSystem used for the original transaction does not support repeat transactions. The card ExpiryDate value should always be presented in a MMYY format (a two-digit month followed by a two-digit year) and this should never include any separators such as a forward slash (/) or a hyphen (-). The CustomerEMail field, if provided, can only contain up to a maximum of 255 characters. You can only return reports at monthly intervals. When I turned secure boot on, BIOS spit out "The VGA card is not supported by UEFI driver" messages on post screen, and asked me to turn on CSM mode in the BIOS. For example, if you send M, you must have a MOTO enabled Merchant Number registered with Sage Pay. - the incident has nothing to do with me; can I use this this way? A graphics or video driver is the software that enables communication between the graphics card and the operating system, games, and applications. You should be sending the SecurityKey from the original transaction within this field and this can be retrieved from your database and this value should contain 10 alphanumeric characters. The BillingAgreement flag is invalid. There is no issue with the payment process as this would have be caused by the customer clicking on the Cancel button on the payment page. Card failed the LUHN check. It should be a number and the value should match the value that was passed back to you by Sage Pay when the original transaction was completed. Please check to ensure that a Vendor name is being provided with each transaction as this is a required field. This is a mandatory field an you will need to ensure that you are proviinge us with the large numbers situated on the front of the customer's card and you will need to ensure that there are no spaces or hyphens being used as separator characters when providing us with this value. If you are wishing to add another card type to your account, please check with your acquiring bank first before notifying Sage Pay to ensure that your merchant number has been set up to accept this new card type. No further action required. The RelatedTxAuthNo does not match the original transaction. The Email Message contains invalid characters. This system message is usually generated when your are attempting to action on an original transaction (such as a refund, void, repeat, release etc) and the authorisation details of the original transaction (RelatedTxAuth) has not been provided. 1 Answer Sorted by: 0 Check which environment you are using. Thereafter, find BIOS Mode to check whether your Graphics Card supports UEFI, EFI (Extensible Firmware Interface), or BIOS. If you don't provide this value or it is incorrect, the Sage Pay system will not know how to handle the transaction and therefore generate this system message. If you have received this system message, then the value which you have provided in this field is not what is specified within the protocol. To check the you are sending the correct card type, please see the following FAQ: www.sagepay.com/help/faq/how_can_i_test_the_different_card_types. You will receive this system message if you are passing an amount that is outside of the supported range. The Apply3DSecure field can only contain the following values: 0: Use the default setting on the Sage Pay System, 1: Force 3D-Secure checks and use appropriate rules 2: Force NO CHECKS for this transaction and always gain and authorisation 3: Force 3D-Secure checks but DO NOT apply rules and always gain an authorisation If any other characters or spaces are being passed or provided, then you will receive this error code and message. Check the format of your request message. The ContactNumber field, if provided, can only contain a maximum of up to 20 characters. Uncover locations like caves, mines, a lumber mill, as well as otherworldly locales at your own pace. The latter rulebase is set up as default on all Sage Pay accounts. You cannot execute the specified command without administrative privileges. susan flannery daughter. The credit or debit card number entered must be that of the card type selected before proceeding to enter the credit or debit card number.

the card range not supported by the system 2023